Bricella Hernández, an oncology patient from Santiago de Cuba, denounced the inefficiency of the public service authorities in that city on social media this Saturday.
Hernández, who has undergone 25 surgeries, a cystostomy, and suffers from urinary incontinence, in addition to multiple health issues, expressed his frustration on Facebook regarding the lack of response from those responsible for the water supply.
"How long are we going to have managers who don't perform their duties correctly? I've been waiting for a water truck for over a week, and nothing has happened until today," stated the woman from Santiago.
He assured that he has tried to contact the person in charge, his colleague Joel, numerous times, but he has received no response to his calls or messages.
“I hope this message reaches this executive who does not deserve the position. I just want him to understand our message: we need leaders who respond to the needs of the people,” he added.
The activist, who carries out humanitarian work in Santiago de Cuba by collecting and distributing aid to individuals with limited financial resources, emphasized that her paperwork is in order at the aqueduct and that her case is well-known to the authorities, who seem to be toying with her situation.
"Joel does not deserve the position if he does not respond to the people, and on top of that, he turns off his phone. How long will this go on?" he questioned.
According to Hernández, his request has been handled by several officials from the water company and the delegate, and he has ample evidence, along with numerous calls and messages that support his case.
Hernández's complaint highlights the desperation and suffering of those who rely on essential services and who, due to the inefficiency of management, see their quality of life and health jeopardized.
Recently, one of the two conduits that connect the reservoirs of the northwest system to the Quintero water treatment plant in Santiago de Cuba suffered a rupture, leaving 80 percent of the city without water supply.
In May, residents of the Los Pinos neighborhood in Santiago de Cuba reported over 20 days without access to drinking water, highlighting the ongoing crisis that the regime has yet to address.
This crisis with the water supply has driven people to extreme solutions, such as collecting the precious liquid directly from a street drain, compromising its quality and safety, and putting lives at risk.
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