A customer publicly reported on social media that the store "La Infancia," located at 23 and 6 in Havana, refused to remove a defective product from sale despite her warning.
Bárbara Lazo Suárez reported in the Facebook group "Government of Havana" that last Sunday, September 22, she purchased an item at that store, and when trying it at home before giving it to her grandson, she discovered that the product was in poor condition.
Lazo returned to the store not with the intention of requesting a refund, but to alert the staff and ask them to remove the product from sale to prevent potential harm to other consumers.
However, according to her complaint, the manager was not present, and the employee who was covering for him informed her that it was "not possible" to remove the product from sale.
Outraged by the situation, the woman reflected on social media about whether it was necessary for a diarrhea outbreak or something worse to occur before authorities would take action and suspend the sale of spoiled products.
The customer expressed her hope that measures will be taken to prevent health issues among consumers: "I hope the relevant authorities do something about it."
The economic crisis in Cuba has led to an unprecedented level of apathy, and the sale of spoiled food products occurs frequently.
In July, a resident of the province of Sancti Spíritus reported the poor quality of a yogurt purchased at a fair, which was intended for a minor, prompting the Cuban to criticize the regime by asking, "Do you think that's suitable for a child?"
Michel Alayon explained on Facebook that, during a fair in Sancti Spíritus, he bought a yogurt that he described as “trash with bread flour.”
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