A Cuban who worked as an Uber Eats driver livestreamed his resignation through TikTok, claiming the low pay and unfavorable working conditions of the company.
The Cuban protested because he says he spent half an hour on a road just to earn 10 dollars. He was also bothered that when he arrived at the destination, it was a neighborhood of wealthy people.
"Uber, take a picture, look. Take a picture, the last one... because I'm going to take one of you. 10 dollars with 25 cents and we've been riding on top of the car for thirty typical minutes," said the irate Cuban in a video that went viral on social media.
Oh, and this is the other one, look, all the orders are for homes of people with money! We are immigrants and you come here to exploit all of us," he added, annoyed.
"How can you say that you can't increase the pay for drivers because it harms the customer when we're the ones out here until the early hours?" emphasized the driver, who also pointed out that sometimes if they're delayed a bit due to traffic, some customers choose to close the app and cancel the payment.
"You guys are crazy!" concluded the Cuban, who had been holding a paper bag with the order or part of it the whole time, feeling very annoyed.
His attitude sparked debate on the program "La Mesa Nostra" on America Tevé, where they heavily criticized his attitude.
One of the participants stated that Uber Eats drivers often eat for free due to canceled orders and referred to the Cuban driver's reaction as "ridiculous". They argued that on other occasions, they receive good tips for short trips that make up for bad moments like this.
However, on TikTok, the live resignation resonated with many other drivers who are sharing their complaints about the platform's fees and commissions. In the comments of the livestream, numerous drivers from different parts of the world expressed their support and shared similar experiences, highlighting an issue that appears to be global.
Uber, on the other hand, has faced constant criticism in recent years for the same reasons the Cuban mentioned. However, the company has defended its business model by arguing that it provides flexibility to its drivers and opportunities for additional income.
Critical voices point out that this flexibility comes at the expense of economic stability and appropriate labor benefits.
In February, Uber, Lyft, and Doordash drivers demonstrated at the Miami airport and in other U.S. cities against the low wages they receive.
Justice for App Workers, a national coalition of shared-ride and food delivery platform drivers with over 100,000 members, organized the action, which involved shutting down the applications from 11:00 a.m. to 1:00 p.m. on Valentine's Day as a protest.
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