Related videos:
The Electric Company of Camagüey shared a message on its social media directed at the public, reproaching them for continually calling the emergency electricity number to complain about power outages.
The entity reminded that the number 188 88 is available in all provinces to address complaints such as downed cables, blown transformers, homes without electricity or lacking a phase, voltage fluctuations, or other issues related to electrical service.
"But if our clients call to have long and endless conversations, sometimes unwarranted offenses, about the blackout, they are occupying the phone lines, making it impossible for those trying to communicate with our operators," said the company.
"These colleagues have no solution for this problem; the blackout is a matter of opinion, not an emergency that requires urgent communication and subsequent resolution from our linemen," he added.
The company reminded users to stay informed through the official Telegram channel regarding issues related to power outages, clear routes, and primary circuit interruptions, which provides updates 24 hours a day. It also emphasized the importance of keeping the phone lines open for the number 188 88.
"When generation deficits reach or even exceed the shutdown thresholds, explanations and circuit rotations become impossible. However, breakdowns, which are emergencies and are reported through this number, are always resolved," the note emphasizes.
Frequently Asked Questions About Power Outages in Camagüey and the Energy Crisis in Cuba
Why does the Electric Company of Camagüey consider blackouts to be a "state of mind"?
The Electric Company of Camagüey argues that power outages are not a real emergency but rather a "state of opinion." They believe that the constant complaints from the public are occupying emergency lines, preventing them from addressing more urgent situations such as fallen cables or damaged transformers.
What is the current situation of electricity generation in Camagüey?
Camagüey is facing a critical deficit in electricity generation, which has resulted in the service being guaranteed for only three hours a day, depending on energy availability. This situation is part of a wider energy crisis affecting the entire country.
What measures has the Cuban government taken to address the energy crisis?
The Cuban government has advised the population not to connect all their electrical devices immediately after a blackout to avoid overloads. However, these measures have been criticized for their ineffectiveness and for not addressing the root causes of the crisis, such as fuel shortages and malfunctions in the thermoelectric plants.
How has the Cuban population reacted to prolonged blackouts?
The Cuban population has expressed significant discontent over prolonged power outages, which in some provinces last up to 20 hours a day. Protests and criticisms have emerged on social media due to the inequality in electricity distribution, especially when compared to Havana, which has experienced less severe outages.
Filed under: