Elderly people spend New Year's Eve waiting in line to collect their pension in Santiago de Cuba

The problem reflects the progressive deterioration of the Cuban banking system.


As the year comes to a close, dozens of elderly individuals in Santiago de Cuba have had to endure long lines at banks and post offices to collect their pensions.

The situation has caused discontent among those affected, who are complaining about the lack of organization and the challenging conditions for completing the process.

A video shared by independent journalist Yosmany Mayeta Labrada highlighted an issue that seniors face year after year, amid one of the worst economic crises the country is experiencing.

The limited availability of cash is one of the major issues facing the elderly population sector.

The situation is not new, but it has intensified in the last days of the year due to the high demand for cash during the holidays. Additionally, inflation and the rising costs of basic goods have worsened the tensions, as many retirees rely solely on this income to cover their expenses.

The problem stems from a context of increasing deterioration in the Cuban banking system. Since November, long lines and confrontations at banking institutions have become a regular occurrence.

According to previous reports, the cash shortage and technological issues have caused chaos in cities like Havana, where hundreds of people wait for hours to make withdrawals or carry out basic transactions.

In the case of the Banco de Jovellanos in Matanzas, a situation of absolute despair was reported on December 11: bank employees and customers faced a massive crowd due to a lack of cash and the limited services available, leaving many unable to access their funds.

Furthermore, the problem is compounded by the requirement for Cuban workers to receive their salaries through bank accounts, a system that, in theory, aims at modernization but has, in practice, collapsed due to the limitations of the financial system and the shortage of ATMs.

Frequently Asked Questions about the Cash and Pension Crisis in Cuba

Why do the elderly in Santiago de Cuba face long lines to collect their pensions?

Elderly people face long lines due to the lack of cash in banks and post offices, a situation that worsens at the end of the year due to high demand for money for the holidays. This reflects a deteriorating banking system and the regime's inefficiency in addressing the liquidity crisis.

What is the impact of the economic crisis on retired Cubans?

The economic crisis has resulted in rampant inflation and rising prices for essential goods, severely affecting retirees who rely on their minimal pensions for survival. Long lines and a lack of cash exacerbate their economic and social situation.

What measures has the Cuban government taken in response to the cash shortage in banks?

The government has tried to implement mandatory banking and the use of "Caja Extra," but these measures have not resolved the cash shortage. Many entities are not prepared to offer these services, which keeps the crisis ongoing.

How does the cash crisis affect Cuban workers?

The lack of cash forces workers to withdraw their salaries "little by little," facing long lines and specific days to take out money. This affects their work and personal lives, leading to frustration and social discontent.

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CiberCuba Editorial Team

A team of journalists dedicated to reporting on current events in Cuba and global issues. At CiberCuba, we strive to provide accurate news and critical analysis.