The Cuban singer and composer Emilio Frías, known as El Niño, denounced a situation of abuse and lack of professional ethics of which he was a victim along with his partner when they were treated at the Fructuoso Rodríguez hospital in Havana.
“I just left Fructuoso Rodríguez with my girlfriend, who has a dislocation in her hand. He humped a finger. A foreign doctor attended to us, with his cell phone in his hand. I don't know if he was reading, writing or playing, but that is disrespectful,” said the singer of the Cuban popular music orchestra El Niño y La Verdad.
In a Facebook livestream, Frías referred to the need to report things that are wrong through social networks. According to what he said, the doctor ordered them to do an X-ray of their hand and they waited for the radiologist for about 15 minutes.
"When the guy with the badge arrives, because he's not a doctor, he's a guy... Another lady arrived with a fractured hip and the guy said: 'Oh, great...!', as if this were... But the thing is that "That's their job!" said the musician, complaining about the lack of professionalism and dehumanization that affects many Cuban health workers.
Outraged by the treatment received and the attitude of the professionals who treated him, Frías wanted to complain to those responsible for the hospital center. According to his testimony, a woman came “with tremendous bad form, with tremendous bad vibes,” who also mistreated him.
“He ordered me to sit down. No, I'm not in a school. "This is a lack of respect," criticized the musician, pointing out the bad manners and lack of manners that are required in a profession that is supposed to be so sensitive to people's problems.
Making clear the respect he feels for the majority of doctors and health personnel, among whose professionals he has several friends, Frías questioned the attitude of other medical professionals whose indolence and lack of ethics lead them to rude and sometimes corrupt behavior. The much-vaunted free nature of the Cuban health system, for Frías, does not justify such unprofessional, discourteous and mediocre care.
“To top it all off, they tell me that I have to cast; but they didn't have plaster. So why do they send something they don't have? “What is this?” asked the artist. His obvious discomfort was captured by another hospital worker, who told the singer to go “to the square” if he wanted to protest.
"Oh ok. "They told me from here that I have to go to the square... Well, I think I'm going to have to go to the square!" expressed the musician, convinced of the reason behind his protest. For this reason, he asked that they share his direct message, “because we have to continue reporting, so that people do what they have to do.”
With a health system collapsed due to the impact of the coronavirus and the lack of investments and public policies that guarantee adequate health care; with the workforce affected by the export of medical services that have been labeled as forms of modern slavery; and with the dilapidated state of the facilities, the lack of medicines and the impunity that surrounds medical practice on the island, the number of Cubans clamoring for change is growing due to the lack of reaction and sensitivity of the authorities.
“My people, I can understand everything we don't have, but what I can't understand is the indolence, the abuse, the bad manners for everything. If this is what they're going to give me for free, I'd rather they charge me for it and make it worth it. Yes, overall, here they charge for everything. Don't let anyone tell you a story: this here is getting worse and worse," said Frías in the more than a thousand comments that his direct address received.
To a woman who in the comments (the vast majority of which agreed with the musician) reproached him for saying that his complaint only served to encourage the “enemy,” he replied: “Sorry, ma'am, but what enemy are you talking about? speaks? I saw my enemy today in that hospital, I see them day by day in the suffering of my people. Out of respect for his gray hair, let's leave this here. If I disappointed you, I'm sorry. I am also quite disappointed and should have seen the full video to hear how I speak well of medicine and the medical personnel of my country. But what happened to me? I better ask you to take good care of yourself and not fight with me, because if you get a headache there is no Duralgina.”
Among the commentators who supported his complaint, there were many who recounted experiences similar to those suffered by the musician, and expressed their solidarity. One of them wished that his complaint would not cause problems:
“Well brother, I hope you don't have negative repercussions. You already know how they behave against people who report these bad times on the Internet,” he wrote. To which Frías replied: “I don't care, honestly, what is wrong is wrong.” And he added in another of his responses: “This is going further and further backwards, the blockade begins here, the rest is nothing,” he concluded.
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