A Cuban person reported the terrible attention received at the "Juan Gualberto Gómez" International Airport in Varadero, after the flight to Miami with American Airlines was canceled.
During a live broadcast, Daniel Pérez Portilla showed the desperation of several people who were stranded at the Matanzas airport, including "minors," said the accuser.
"They left everyone here until midnight, then they sent us to a hotel and brought us back in the morning," Pérez Portilla expressed, also stating that they were not given any food.
At the airport, living in uncertainty about whether they could fly or not, there were not only minors and adults, but also people in wheelchairs and elderly individuals, expressed the Cuban.
"It's a lack of respect what American Airlines has, it has become a mockery," condemned the affected person.
In another post where he said he was already in Miami, Pérez Portilla wrote: "I did what I did because I don't like abuse, I have children and it was heartbreaking to see those parents with their little girls sleeping on airport chairs, already exhausted, almost 36 hours is too much for an adult, imagine for one of those little angels."
The American company American Airlines confirmed a few months ago its intention to increase flights from Miami to Havana, thus strengthening the commercial and touristic ties between both destinations.
"Our goal is to achieve operational efficiency that supports operations continuously and effectively," Jiménez explained.
The representative of the US airline highlighted that last year was significant because regular operations were consolidated, with 83 weekly flights from Miami to several Cuban destinations including Havana, Varadero, Santa Clara, Camagüey, Holguín, and Santiago de Cuba, using Boeing 737-800 and Airbus A319 aircraft.
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