"Unforgivable error": Citizens and residents receive cancellation notice for their parole and an order to leave the U.S.

Thousands of people are receiving the email urging them to leave the country.


In recent hours, many Cubans have been alarmed because they have received a notification email warning them about the "Termination of Parole", a letter urging them to leave the United States immediately.

The surprising thing is that both beneficiaries of humanitarian parole and those who received parole through the CBP One application, and even those who are already residents and even naturalized citizens as Americans, are receiving them.

The immigration attorney, Liudmila Marcelo, claimed that she had received numerous complaints from her clients and that, upon opening her own mail, she, a citizen for years, had also received it.

“This reaffirms my hypothesis that it is an error with the USCIS automated system because this is the email address I have registered for my USCIS account to submit my clients' applications,” he explained in a video posted on his TikTok.

"What bothers me is that this government is currently taking its work so lightly and that this kind of mistake is being made," he added.

Liudmila Marcelo described what is happening as a “forgivable error”, since in her case a message of that nature does not raise concern because it doesn’t apply to her. However, the situation is quite different for the thousands of people who are currently navigating an unstable path regarding immigration.

"Those who have not yet applied for their residency or who have already applied and have not received a response enter a state of panic and desperately begin to seek solutions that, in my opinion, they do not need, because if American citizens like me are receiving these emails, this can only be classified as a lack of respect and poor performance by USCIS,” he concluded.

In the comments section, several internet users who have been citizens or residents for years claimed that they too have received the message.

"They are reaching citizens, residents; this is crazy," testified some Cubans. "I received it too, and I’m a citizen; they are making a mistake." "I got it today, and I’ve been a resident for almost two years."

"Sir, this is a mess with USCIS", concluded a Cuban resident regarding the controversial message.

The journalist Mario J. Pentón, for his part, specified in a statement published on X that the mail is being received even by Cubans who were stranded in Mexico and who never made it to the United States through the CBP One appointment.

Pentón also took the opportunity to offer some advice to Cuban migrants who are beneficiaries of humanitarian parole or who have CBP One, both programs that are under the scrutiny of the Trump administration.

To parole beneficiaries, Pentón advises them not to get complacent due to the good news received this Thursday: that a federal judge in Boston stopped the announcement of the revocation of legal status for migrants with humanitarian parole.

"Let's remember: What is the situation? If you entered through humanitarian parole, apply for your asylum if you haven't done your Cuban Adjustment Act, if you are of another nationality, apply for your asylum. If you entered through CBP One, asylum, that's the way to be protected while waiting for the Cuban Adjustment Act to arrive.," warned Pentón.

What does the message say that Cuban migrants and those from other nationalities are receiving?

We are now transcribing the message that has caused such an uproar.

Departamento de Seguridad Nacional de EE. UU.
Washington, DC 20528
11 de abril de 2025
Notificación de Terminación de Parole

The time has come for me to leave the United States.

You are currently here because the Department of Homeland Security (DHS) granted you a temporary stay (parole) in the United States for a limited period. Under 8 U.S.C. § 1182(d)(5)(A) and 8 C.F.R. § 212.5(e), the DHS is now exercising its discretionary authority to terminate your parole. Unless it expires sooner, your parole will be canceled 7 days after the date of this notice.

If you do not leave the United States immediately, you will be subject to potential actions from law enforcement that could result in your removal from the country, unless you have obtained a legal basis to remain. Any benefits you receive in the U.S. related to your parole—such as a work authorization—will also be canceled. You could face criminal prosecution, civil fines, and other penalties or legal options available to the federal government.

The DHS encourages you to leave the country on your own, voluntarily. You can use the CBP One mobile app or visit the website to arrange your departure. If you are leaving by air, you must register your exit from the U.S. through the same site. If you have trouble reporting your departure by land, please visit:

Visit https://i94.cbp.dhs.gov/home for more information on how to voluntarily report your departure.

Once again, DHS is terminating your parole. Do not attempt to remain in the United States — the federal government will find you. We urge you to leave the country immediately.

Frequently Asked Questions about the Cancellation of Humanitarian Parole for Cubans in the U.S.

Why are Cubans receiving cancellation notices for their parole?

Cubans are receiving notifications of cancellation of their parole due to a system error from USCIS, according to attorney Liudmila Marcelo. This error has caused confusion and alarm, as even individuals who are residents or naturalized citizens have received these emails.

What does the termination of parole mean for Cubans who do not yet qualify for the Cuban Adjustment Act?

The termination of humanitarian parole means that Cubans who have not met the one-year and one-day requirement to apply for the Cuban Adjustment Act find themselves in an uncertain situation. However, once they fulfill this physical presence requirement, they will be able to use the revoked parole to apply for permanent residency.

What should Cubans who received the notice of departure from DHS do?

Cubans who received the departure notice from DHS should attempt to regularize their immigration status as soon as possible. Those without an ongoing immigration application and who cannot demonstrate a legal basis to remain may face expedited deportation proceedings.

How does the revocation of parole affect the work permits of Cubans in the U.S.?

The revocation of parole means that the work permits granted under this program will be canceled as of April 24, 2025. Cubans who have not changed their immigration status before this date will lose their employment authorization.

What options do Cubans with parole have to avoid deportation?

Cubans with parole can apply for residency under the Cuban Adjustment Act if they meet the one year and one day physical presence requirement in the U.S. Those who do not yet qualify may consider applying for asylum if they have legal grounds, although they need to act quickly given the new migration context.

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CiberCuba Editorial Team

A team of journalists committed to reporting on Cuban current affairs and topics of global interest. At CiberCuba, we work to deliver truthful news and critical analysis.

CiberCuba Editorial Team

A team of journalists committed to reporting on Cuban current affairs and topics of global interest. At CiberCuba, we work to deliver truthful news and critical analysis.