110,550 swing seats sold on Amazon have been recalled after nine injuries: how to request a refund

The company Pacearth Direct has withdrawn approximately 110,550 swing seats from the U.S. market sold through Amazon after receiving at least 30 reports of falls, resulting in nine injuries. The alert, published on October 8, 2026, by the U.S. Consumer Product Safety Commission (CPSC), warns that various parts of these swings may break during use and cause serious injuries.

The affected items are the U-shaped swing seats from the PACEARTH brand, sold on Amazon.com between May 2017 and June 2026. The official CPSC notification, identified by the recall number 27-019, states that they were sold for prices ranging from 27 to 57 dollars, either individually or in packs of two.

What danger do the removed swings present?

According to the federal agency, the seat itself, the carabiners or metal links, and the textile straps that hold the swing can break. A failure of any of these parts while someone is swinging can result in a fall.

Pacearth Direct has received at least 30 reports of falls and nine injuries, including fractures, head injuries, and bruises, according to the data included in the CPSC statement. This is not merely a hypothetical risk: the recall was announced after these incidents were recorded.

The authorities' instruction is clear: immediately stop using the affected seats, even if they appear to be in good condition and have never shown any issues.

How to identify the affected PACEARTH seats

The withdrawal includes the U-shaped seats from PACEARTH, available in various colors, including green, blue, pink, red, and turquoise. Among its features are the yellow plastic-coated chains and the yellow securing straps, accompanied by metal connectors, for installing the swing on outdoor play structures or tree branches.

They were sold as an individual seat or a package of two units. The official information does not limit the warning to just one of those colors: owners must compare the brand, design, and components of their item with the photographs and description of the federal notice.

It is important to specify that the measure does not affect all swings sold on Amazon, but only the PACEARTH models described in the recall from Pacearth Direct.

How to request a full refund: step-by-step instructions

The CPSC informs that consumers with one of the recalled seats can obtain a full refund by contacting Pacearth Direct directly. The announced procedure is as follows:

1. Stop using the swing immediately and prevent others from using it.
2. Write "RECALLED" (withdrawn from the market) on the seat with a permanent marker.
3. Take a photograph in which both the written word and the PACEARTH logo are visible.
4. Send the image to the email recall@pacearth.com para tramitar la devolución del dinero con la empresa.

The official contact announced is recall@pacearth.com. The federal notice does not specify a deadline for requesting a refund nor does it indicate that it must be processed through Amazon. Therefore, it is advisable to follow the instructions published by the CPSC and consult Pacearth Direct with any questions, rather than assuming there will be an automatic credit.

What to do if you bought the swing years ago?

The sale of these products will continue for more than nine years, from May 2017 to June 2026. Therefore, the notice is also relevant to those who have swings installed for some time in their patios and gardens.

If you don't remember exactly when the purchase was made, you can check the Amazon order history to identify the brand and compare it with the notice. However, just because a seat visually resembles the recalled ones does not suffice to claim it is included: it must be compared with the official description and, if in doubt, consult the manufacturer.

The seats were manufactured in China, and the company responsible for the recall, Pacearth Direct, is headquartered in City of Industry, California, according to the CPSC.

The recommendation for those who have a PACEARTH swing is to check as soon as possible if it is among the affected models and, if so, to discontinue its use and request a refund. The original notice, with images of the product, is available on the official CPSC website.