The Cuban influencer Elizabeth Cánova visited Cuba on a flight from Madrid to Havana with the airline Air China and shared her experience for those who wish to fly to the island this summer.
One thing that she found very interesting was that the flight had "a lot of empty seats." The price of the plane ticket was 555 euros. "It is one of the least expensive options connecting Madrid with Havana," the young woman said.
The ticket included up to three suitcases of 23 kilograms each, much more than other airlines. The catering offered lunch, snacks, and dinner. Canova rated it as positive.
In addition, the influencer thanked the good sense of humor of the Aviation professionals in China, highlighting the performance of the flight attendant, who announced the arrival in Havana referring to an iconic figure of Cuban culture, Celia Cruz.
The negative experience of this trip to Cuba was in the airport services of Terminal 3, at José Martí International Airport.
The main port of entry for international travelers to Cuba has been without air conditioning for several months, amidst a hot summer season, with temperatures exceeding 30 degrees.
In addition to this overwhelming heat, long lines to be served at Customs and frequent online technical service outages add up. This meant that, in the case of Cánova, the whole process had to be done manually and officials took hours to assist passengers.
During the waiting time, several Chinese tourists were fainting and the doctors at the airport were not enough to attend to the travelers. The passengers themselves were helping each other.
The Cuban government announced this week that they are making arrangements to improve the air conditioning system at the airport, but they were not able to provide an exact date for when it will be installed.
Meanwhile, cases of fainting continue to be reported at the Havana airport due to high temperatures and the crowding of people in the small rooms.
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