The renowned Cuban group Havana D’Primera reported on their social media this Thursday about the neglect they experienced from Copa Airlines after their flight, coming from Panama and headed to Havana, was diverted to Jamaica due to poor weather conditions caused by the proximity of Hurricane Helene.
Alexander Abreu, the leader of Havana D’Primera, commented on Facebook that they had been stranded at the airport in Jamaica for over 12 hours without receiving any information, food, or assistance from Copa Airlines.
"They put us on a flight that they knew couldn't land in Havana due to strong wind gusts," Abreu explained, expressing his frustration over the airline's lack of foresight.
"We're stuck at the airport in Jamaica; Copa Airlines really dropped the ball," said the singer, who asked his followers to share the post to raise awareness of the situation and prompt a response from the airline.
Hours earlier, the artist conducted a live session in which he ironically pointed out that Hurricane Helene sent the group to Jamaica: “I believe today is the second anniversary of Havana D’Primera because we literally started out then.”
"That Copa plane went down in Havana during that storm, and we almost ended up in the neighborhood 'face up'," commented the artist, using an expression that reflects the fear and danger they experienced during the attempted landing in the Cuban capital.
"We're okay," Abreu stated, "waiting for the storm to pass and for another flight."
In another live broadcast, a member of the group reported that at the airport in Jamaica, the airline Copa is not providing any information about when there will be another flight to Havana.
"They treat us like we're nothing, neither customers nor people, just nothing," she pointed out.
Additionally, the band member expressed his outrage at the lack of foresight on the part of Copa Airlines, noting that they were boarded in Panama despite knowing that it was practically impossible to land in Cuba due to the weather conditions.
"They knew that landing in Cuba was not possible," he remarked, highlighting the risk they were exposed to. "It was very dangerous; we nearly died," he added, emphasizing the fear and seriousness of the situation.
At the beginning of the month, Abreu was unable to give his all, as his audience is accustomed to, during a Havana D’ Primera concert in Cancún, Mexico, due to not feeling well physically.
The leader of the Cuban group apologized to everyone present for what happened through the orchestra's official Facebook account.
However, in July, he really gave it his all during a performance he shared with El Micha at Salsa Río Cuba restaurant in Havana.
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