Cuban comedian Otto Ortiz criticizes banking in Cuba: "It doesn’t work and it hits us hard."

Cuban comedian Otto Ortiz sharply criticized the banking system on the island, which is so inefficient that it struggles even to collect fines.

Ortiz recounted in a Facebook post that on October 10, he was issued a fine, but as of November 8, just before the deadline, he has still been unable to pay it through Transfermóvil, the state digital payment application, because the violation "has not been processed in the system."

Ortiz pointed out that if he does not pay in cash this Saturday, a surcharge will be applied: "If I don't pay it tomorrow in cash, they will impose a surcharge for not paying on time. This is crazy; it would be good for the relevant authorities, and even those that are not, to speak out about this," he stated.

"Don't deceive yourselves any longer; the push for banking services isn't working and it's hitting us hard," he expressed.

The banking system in Cuba is a policy officially approved in January of this year aimed at reducing cash usage and promoting the use of electronic payment methods. However, the country lacks the necessary resources for its effective implementation and operation, leading to frequent inconveniences for the population.

In another recent incident, Ortiz shared his experience at a gas station in Havana, where he waited five hours to refuel, only to be unable to do so due to repeated failures in the banking system's connection.

The measure has sparked numerous complaints from the public due to the lack of adequate infrastructure and the frequent connectivity issues that hinder transactions.