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Gloria Muñoz del Toro, a resident of the municipality of Santo Domingo in the province of Villa Clara, posted a complaint on Facebook addressed to the Presidency of Cuba in which she describes a complete abandonment by the municipal authorities, with no internet, no stable electricity, no water, and a collapsed banking system.
He titled his text "Santo Domingo: Chronicle of an Abandonment Sheltered by Silence" and based it on Article 63 of the Cuban Constitution, which guarantees every citizen the right to address complaints and petitions to the authorities, with the hope of receiving a response.
"I am invoking this article not as an act of rebellion, but as an act of citizenship. I am not here to ask for a favor. I am here to demand a right," wrote Muñoz del Toro.
The report describes four deficiencies that have turned the municipality into a place that is "deaf, blind, and mute": a complete lack of internet, chronic power outages, dry pipes in the middle of spring, and long lines at overcrowded banks with unaffordable prices.
"The situation in Santo Domingo is no longer critical: it is unsustainable," he stated.
It points out a contradiction that exacerbates citizen frustration. The municipality has two installed photovoltaic parks that do not operate at full capacity and "lose solar generation every day," while the Las Margaritas Pumping Station—crucial for water supply—operates without any alternative energy protection.
Energy crisis in Santo Domingo and throughout Cuba
The crisis described by Muñoz del Toro is a reflection of a national collapse. The electricity demand in Cuba is around 3,200 MW, while the availability barely reaches 1,600 MW, with blackouts affecting between 40% and 51% of the country during peak hours.
This municipality has also been struck by "bad luck." In July 2025, a lightning strike on a transformer at the local substation left several areas without electricity for several days.
The lack of electricity has a domino effect. Without power, water pumps stop working, and ETECSA's radio towers shut down, leaving wide segments of the population without mobile phone service or internet access.
"The authorities come, tour the sites, take notes, pose in meetings... and nothing changes," denounced Muñoz del Toro, who demands functional alternative energy for the pumping station, the actual operation of solar parks, and concrete answers to the community's concerns.
Wave of testimonies portray the collapse in Cuba
Last week, a Cuban father published a viral message written "in total darkness" accusing the government of being "administrators of misery" and denouncing blackouts lasting over twenty hours, child hunger, and a lack of medicine.
On May 29, a Cuban mother declared that she was "mentally exhausted" in another message that went viral on social media.
"Silence is not fear. Respect is not cowardice. Dominicans are not cowards. We have been patient, but we have limits. Do not forget it," warned Muñoz del Toro at the end of his statement.
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