The complaint of a Cuban woman who claims to have paid 70,000 pesos for a mattress stuffed with sacks and cardboard, instead of the foam she expected, has sparked numerous reactions on social media, where others have come forward stating they have been victims of similar scams when purchasing mattresses in Cuba.
The case was shared on Facebook by Annia Echevarría, who showed in a video the interior of the product, supposedly sold as coming from Panama, and expressed her outrage upon discovering the materials used to fill it.
"I was scammed, but they're not going to scam other people," stated the victim.
In the images, the woman shows how much of the interior of the mattress is filled with bags, cardboard, and other materials, while the foam is present only in a small section.
“The only place they put foam is here in this corner. Everything else is filled sacks,” he explained while showing what he had found.
"Look at this lovely scam sale. Seventy thousand pesos with two free pillows," he added, referring to the price he claims to have paid for the product.
Other people claim to have suffered the same scam
"I was also scammed with a mattress," wrote a user.
Another person claimed to have lost even more money on a similar purchase: "I had the same experience in Santa Clara and lost 80,000."
The shared experiences were not limited to recent events. One commentator recounted that she went through a similar situation two years ago and also faced issues with the purchase of other furniture.
"I had the same experience two years ago with a mattress, and as if that weren’t enough, a living room set as well, and after that, they never responded to you again," she expressed.
Others also claimed to have been victims of similar scams. One of them explained that the mattress purchased by her family seemed to be in good condition when it arrived at their home, but later they discovered similar issues with its interior.
The testimonies sparked outrage among the participants in the conversation, who called for reporting those responsible and sharing the images to prevent others from losing their money.
However, the accounts published in the comments have not been independently verified and do not establish that all those affected purchased their mattresses from the same seller.
Doubts about the alleged Panamanian origin of the mattresses
Another aspect that generated controversy was the origin of the merchandise.
Although the mattress was marketed as a product that came from Panama, several internet users questioned this claim upon observing the materials used in its manufacturing.
Some noted that one of the bags shown in the video appeared to bear the Cuban brand Suchel, while others claimed that similar products are manufactured on the island and later advertised as imported.
“Made in Cuba with a Panama label,” summarized a user.
Other instances of mattresses with unusual fillings in Cuba
The case recalls other complaints regarding the quality of mattresses marketed or delivered to Cuban families.
In September 2026, a mother of three children with chronic illnesses in Santa Clara reported that the mattresses provided to her children were filled with what she described as "intimate nylon", instead of conventional materials.
A year earlier, in August 2025, another Cuban discovered that her mother's mattress was filled with dry grass.
The discovery occurred when the family decided to send it for repairs and the upholsterer opened the structure. According to the testimony shared at the time, the craftsman stated that it was not the first time he had found similar materials inside a mattress.
Another incident was reported in November 2024, when a victim of Hurricane Oscar in Baracoa complained that the authorities sold her a low-quality mattress for 735 pesos.
The woman showed an extremely thin piece, even though, according to her account, she had been promised a camero mattress.
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