La Financiera Cimex, S.A. (FINCIMEX) said that it restored the remittance service with AIS USD cards in Cuba.
After several weeks with the delivery of remittances stopped due to an alleged "technical failure", FINCIMEX announced on its social networks that money transfers to AIS USD cards.
The news is favorable for many Cubans who receive remittances from abroad in that way, but it generated debate on the social networks of the Cimex financial company because there are still users who have not received their remittances through other magnetic cards with entities such as Banco Popular de Ahorro.
"And the shipments delayed for when? It's been almost two months and nothing," said a person who has not received his remittance in Cuba. "Well, what about the Banco Popular de Ahorro cards? Because it's been 17 days since they sent it to me and nothing," commented another client.
A week ago FINCIMEX left a message on its social networks asking its users for calm. They ensure that the money pending delivery "it is not lost".
"The cause of the interruption is force majeure. It does not seem correct to us to judge a service that is stable over time and 100% safe due to a specific unwanted incident," they commented from the Cuban state entity.
What do you think?
COMMENTFiled in: