A Cuban identified as Deyni Terry Abreu reported on her social media that she was a victim of mistreatment by a foreign doctor at the Fructuoso Rodríguez Orthopedic Hospital in Havana.
"I do not allow anyone to mistreat me in my country, and if they are foreigners, even less so. If I go to a healthcare institution seeking medical help after suffering an injury, I at least expect them to guide me on how to heal or improve," said the outraged patient.
Terry explained that she went for a consultation because she had been experiencing sharp pains, throbbing, and discomfort in her knee for more than a day, but the doctor who examined her did not conduct a proper medical assessment. "She didn't even look at me," she states in her complaint.
The Cuban identified Doctor Karla Pérez García, specializing in Orthopedics. She complained about her service and stated that the doctor: "Did not recommend rest, nor anti-inflammatories, nor anything."
She was referred for an X-ray, but then he ignored her upon her return, claiming that he shouldn't have sent the patient to have that type of tests done. "He said what she had was due to wear and tear and that the hospital had no medication," Terry added.
The complaint also indicates a hostile atmosphere in the medical consultation, where other foreign colleagues were allegedly present, displaying indifference and mockery.
"I told them it was impossible to go to a hospital and receive that kind of treatment; they told me to talk to the Hospital Director or Miguel Díaz-Canel, and even the other doctor started shouting slogans typical of Cuban marches, as if he were on a podium," commented the affected individual.
"Without losing my sanity, I told them I didn't understand why they were here and, ugh... They started telling me that they paid to be here and much more," said the complainant.
In light of the situation, the patient requested to speak with the head of the shift, who acknowledged the validity of her complaint and referred her to another department to be seen the following day. However, this will involve additional transportation costs due to her difficulty in walking.
"I'm sorry, but I had to make the complaint there. Although I know that nothing gets resolved through this platform, at least those who go to Fructuoso will take care of this girl. It also angers me because these are the Latin American graduates who later go back to their countries to work in private clinics and ignore poor people," said the Cuban.
Terry's report has generated multiple reactions on social media, where other users have also shared similar experiences in Cuban hospitals.
On the island, almost all healthcare centers have foreign health professionals, who may be medical students from other countries or resident doctors from various specialties.
The profound crisis of the public health system, characterized by shortages of medications, supplies, and qualified personnel, has led to a rise in complaints about poor care, delays in scheduling appointments, and abandonment of patients, even while they are admitted in institutions.
Last week, the regime reacted to criticisms of malpractice in the case of the child Damir Ortiz. In a television program, spokesperson Humberto López issued legal threats in response to the rising complaints about the collapse of the public healthcare system.
He warned that those who criticize medical care in Cuba could face legal consequences, citing Articles 45 and 48 of the Constitution. The threats, subtle yet clear, were directed at citizens who expose irregularities in hospitals and among doctors on social media.
The communicator acknowledged the shortcomings of the Cuban health system but defended the institutions and professionals, highlighting the regime's intolerance towards criticism, regardless of whether it comes from within or outside Cuba.
Frequently Asked Questions about the Crisis in the Cuban Health System
What was Deyni Terry Abreu's main complaint at the Cuban hospital?
Deyni Terry Abreu reported mistreatment by a foreign doctor at the Fructuoso Rodríguez Orthopedic Hospital in Havana. The doctor did not conduct a proper medical examination and ignored her after ordering an X-ray.
What problems is the healthcare system in Cuba facing according to recent reports?
The healthcare system in Cuba is facing a severe shortage of medical supplies, medications, and qualified personnel. Frequent complaints include poor care, lack of basic resources, and medical negligence.
What reactions have the reports of poor medical care in Cuba generated?
The complaints have sparked a strong reaction on social media, where other users have shared similar experiences. The Cuban regime has threatened legal consequences for those who criticize the healthcare system.
How does the crisis of the Cuban healthcare system affect citizens?
The crisis severely impacts citizens, who face long wait times and a lack of adequate treatments. Kidney patients and others with serious illnesses are at risk of not receiving essential care.
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