A Cuban resident in Nebraska shared on social media the reasons why she didn't like certain things about Miami, particularly the treatment she received in several stores where she went shopping during her visit to the city.
In a video posted on her TikTok account (@yai_lent), the young woman revealed that one of the aspects that bothered her the most was the attitude of some Cuban employees at supermarket chains like Presidente and Sedano’s.
“Hey, the Cuban women treat you poorly when you go to Presidente or Sedano’s. It's such a bad attitude, as if the store belonged to them. They seem annoyed to serve you,” he said. He recounted that on one occasion he asked to see some perfumes, and the saleswoman displayed a rude attitude while showing him the products, seemingly upset by his request.
According to her account, she also experienced an uncomfortable situation when she approached a register she thought was open and was rudely reprimanded by an employee: "She said to me, 'Don't you see that the sign says it's paid?' I was taken aback... I hadn't seen it."
The Cuban compared that experience to the way she claims employees behave in stores in Nebraska, where she currently lives. “The American women are extremely decent, very polite, and they treat you with tremendous delicacy,” she expressed.
"I love Miami, but these were the little things that I really didn't like," she concluded in her video, which has garnered thousands of views and mixed comments on TikTok.
Frequently asked questions about customer service experiences in Miami
What negative aspects did the Cuban resident in Nebraska find regarding customer service in Miami?
The Cuban resident in Nebraska criticized the rude attitude of some Cuban employees in Miami shops, especially in supermarkets like Presidente and Sedano’s. She noted that the workers displayed annoyance when serving customers and compared this to the friendlier service she receives in Nebraska.
Why does the Cuban in Nebraska consider the care in her current state to be better?
According to the Cuban, the employees in the stores of Nebraska are “super decent” and “super educated”, treating her with care, which contrasts with her experience in Miami where she felt the service was rude and indifferent.
What other negative experiences have Cubans shared about the service in Miami?
In addition to the experience of the Cuban in Nebraska, other Cubans have reported poor practices in services in Miami, such as mandatory tips in restaurants that do not reflect the quality of service and the lack of hygiene and attention at Miami International Airport.
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