"I went to Cuba and they wouldn't let me in": What happened to this Cuban woman from the U.S. at the Havana airport

A Cuban resident in the U.S. reported that the Cuban authorities denied her entry because she did not have a Cuban passport, despite being a U.S. citizen. Cuban immigration policy requires this document from all those born on the island, even if they hold another nationality.

Cuban in the USAPhoto © @daylunaphotography / TikTok

A Cuban residing in the United States tearfully reported that Cuban authorities did not allow her to enter the island because she was not traveling with her Cuban passport, despite having recently obtained U.S. citizenship.

"It was hard to be there and not be able to see my family. I am sharing this so that no one else has to go through this experience," wrote the user @daylunaphotography in the description of a video posted on TikTok, where she recounted her experience at the Havana airport.

According to his account, the trip came about suddenly due to a family situation, and he did not check the entry requirements before traveling. "A few months ago, I became a citizen of this country, and traveling to Cuba was not part of my plans at the moment, but a family situation arose, and everything happened very quickly," he explained.

The young woman stated that at the Kentucky airport, where she boarded the flight to Cuba, she was never asked for her Cuban passport, and she assured that the U.S. staff was "very friendly and helpful." However, upon arriving on the island, the immigration authorities denied her entry and forced her to return on the same flight to the United States.

"I don't understand why, being Cuban, I can't enter my country now that I have U.S. citizenship. It's just too absurd. I didn't go for vacation, but rather for a family situation," lamented the woman, who also emphasized that she never disrespected the Cuban officials and took on her share of responsibility for not verifying the required documents.

Visibly affected, she expressed her disappointment about the experience: “It hurt me a lot not to be able to see my family, but I also realized how grateful I am to this country that opened its doors to me. Thank you, Lord, for allowing me to return safely.”

The case has generated numerous comments on social media, where many users recalled that the Cuban regime requires all citizens born on the island to enter and exit the country with a Cuban passport, even if they hold another nationality.

Cuba's immigration policy requires naturalized citizens living abroad to renew and pay for their Cuban passport every two years, a costly and mandatory process that the government uses as a source of revenue, despite criticism from the Cuban community abroad.

Frequently Asked Questions about Traveling to Cuba and Immigration Requirements

Why was the Cuban woman not allowed to enter Cuba with a U.S. passport?

Cuban authorities require that citizens born on the island enter and exit Cuba with a Cuban passport, even if they hold another nationality. This requirement remains in place even if the individual has obtained a new citizenship, such as in the case of the Cuban resident in the United States.

What are the requirements for Cubans to travel to the island?

In order for a Cuban to travel to Cuba, they must have a valid Cuban passport, which needs to be renewed every two years. This process is mandatory and expensive, serving as a source of revenue for the Cuban government, which has drawn criticism from the Cuban community abroad.

What experiences do Cubans face when returning to the United States from Cuba?

The experiences of Cubans returning to the United States vary. Some have reported being taken to a special room for questioning, while others describe a smooth return. This may depend on the immigration officer handling the case or the traveler's immigration status. The process is not always uniform, which creates uncertainty among travelers.

How does Cuban immigration policy affect citizens abroad?

The Cuban immigration policy requires naturalized citizens abroad to maintain their Cuban passport valid and meet other bureaucratic requirements, which represents a significant obstacle and expense. This has been a source of criticism, as many believe that the Cuban government uses these procedures as a source of income at the expense of Cubans living overseas.

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Yare Grau

Originally from Cuba, but living in Spain. I studied Social Communication at the University of Havana and later graduated in Audiovisual Communication from the University of Valencia. I am currently part of the CiberCuba team as an editor in the Entertainment section.