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Correos de Cuba announced last Sunday the resumption of its international money transfer service, allowing the sending of money to the island from eight countries once again.
According to the official publication on the company's website, customers can request the international remittance service to Cuba from Spain, Chile, Uruguay, the Dominican Republic, Colombia, Peru, Panama, and Djibouti.
The announcement comes in a context of severe restrictions on the formal remittance channels to Cuba, following the indefinite suspension of Western Union on February 8, 2025 and the subsequent halt of Cubamax in April of the same year, both resulting from sanctions imposed by the Trump administration against Orbit S.A., the Cuban entity processing remittances.
One of the most relevant aspects of the service is the way in which money is delivered to the recipient in Cuba.
Correos de Cuba specified that cash transfers exceeding the value of 20.00 USD will be deposited onto a CUP card, with amounts up to that limit being paid out in cash in the national currency, and any amount beyond that will be deposited onto a CUP card.
This means that if someone sends, for example, 100 euros from Spain, the recipient will not receive that money in cash, but rather it will be deposited onto a card in Cuban pesos.
The rate applied is the so-called floating rate of the bank, equivalent to Segment III of the Central Bank of Cuba, which this Wednesday sets the euro at 555.74 Cuban pesos and the dollar at 480 Cuban pesos.
That official rate is lower than that of the informal market, where the dollar hovers around 515 Cuban pesos and the euro around 580 Cuban pesos.
Regarding the limits, Correos de Cuba indicated that one can receive up to 1,000 EUR or USD daily at the exchange rate in effect on the day of the money transfer. The collection is personal and non-transferable, and the recipient must present their identity card, the secret key, and the transfer number to collect it.
The service is available at a wide network of offices throughout the country, including locations in Havana, Santiago de Cuba, Camagüey, Holguín, and other provinces. For inquiries, the company has set up the phone number 80244644, available 24 hours a day, and the email address atencion.cliente@ecc.cu.
The announcement from Correos de Cuba coincides with that of Fincimex, which on Tuesday reported that remittances sent from abroad can also be cashed in cash in dollars at CADECA offices, indicating a strategy by the Cuban government to expand formal channels for capturing foreign currency at a time when shipments from the United States are virtually closed.
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