A resident of the municipality of Remedios, in Villa Clara, reported that many homes continue to be without electricity and questioned the lack of information from the authorities regarding the malfunction of a transformer. According to her testimony shared on Facebook, the outage affects a significant portion of the town and has generated uncertainty among families, who are unaware of when the supply will be restored.
In her post, the woman stated that approximately half of the town was still in the dark and described the consequences of the power outage: spoiled food, sleepless nights due to the heat, and added difficulties for the elderly and households with children. This proportion of affected homes is an estimate from the complainant, not a figure confirmed by the Electric Company.
The author demanded that the responsible institutions explain what is happening with the transformer, what measures are being taken to address the problem, and what realistic timeline they can offer to the residents. In her opinion, the lack of communication worsens the discomfort because it prevents the organization of daily life around a possible restoration date.
A neighbor claims that they waited 15 days for a transformer, and it failed again
The message sparked additional complaints from neighbors and family members of residents in the area. One commenter stated that her circuit had been without electricity for 15 days while waiting for a replacement transformer. According to her account, the equipment finally arrived, was installed, and broke down again the next day.
The neighbor stated that the families were still without a technical explanation for what had happened and urged the authorities to inform the affected consumers directly. The testimony does not allow for a precise identification of which circuit it is, verify the installation timeline, or confirm the cause of the second failure.
Another person reported hearing that a transformer might arrive the next day, but expressed doubts about the information. There is no official confirmation regarding that supposed transfer or the date for service restoration.
From Vueltas, a town in the neighboring municipality of Camajuaní, another commentator described a different situation: according to him, a local circuit receives only about an hour of electricity, and there are also prolonged problems with the aqueduct. This is an independent complaint that does not allow for extrapolating those timeframes to Remedios.
Generation deficit and local malfunctions: two problems that are piling up
The report comes amid a serious national electricity crisis, although it is important to differentiate between scheduled blackouts or those caused by generation deficits and a local interruption caused by faulty equipment. In the latter case, the restoration of service depends on repairing or replacing the damaged infrastructure, even when there is available generation to power the circuit.
The CiberCuba Blackouts Observatory, which organizes reports from the Electric Union and local communications, indicates that Villa Clara reported a provincial deficit of 194 MW on October 5. This data reflects a capacity generation issue in the province but does not confirm the specific outage reported in Remedios.
On the national level, the report for October 7 anticipated an impact of up to 1,820 MW during peak hours. This is a forecast for that day, not a measurement of the blackout reported in this municipality.
The issue with transformers is not exclusive to Remedios. In August, CiberCuba reported a prolonged outage following the fire of a transformer in Jicotea, Ranchuelo, also in Villa Clara. And in July, the Minister of Energy and Mines acknowledged that certain communities had gone as long as 105 days without service due to damage to equipment that is difficult to replace, according to CiberCuba's coverage of his remarks.
The neighbors are requesting information and a stable solution
Among the comments on the complaint, there was also a question about the photovoltaic park in Remedios and the possibility of using that generation to supply the town. The proposal expresses the residents' dissatisfaction, but its feasibility would depend on the connections, protections, and operating conditions of the grid—technical aspects that have not been verified in this case.
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