Consumer protection

Will automatic tipping in Florida restaurants disappear? That's what a new bill aims to accomplish

Official journalist shares their experience after visiting Coppelia: "The empty ice cream is nothing new."

Sticker "Banking Zone": New government strategy to promote the use of electronic payments in Baracoa

"All stale, overcooked, defeated": Cuban vents about the quality of food sold in Havana

Host Laritza Camacho visits Coppelia ice cream parlor: "If you thought it was bad, you can keep thinking that."

A Cuban online store is reported for selling unavailable appliances

Bar-restaurant in Santa Clara fined for scams and overpricing customers

This is the sanitary paper sold in MLC in Cuba: poorly cut and made of scraps

The Electric Company will suspend cash payments at its offices in Havana

YouTuber denounces animal scarcity and mistreatment at Zoo 26

CUPET is unable to restore the gas service in Havana

ETECSA will credit 25 pesos to Propia telephone cards

Report of tomato sauce flavored with pumpkin being sold in Villa Clara

ETECSA runs out of paper for phone bills

Alert about "scam" in MLC stores

Denounce sale of spoiled croquettes at state fish market: "They kill us and don’t pay us"

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Criticism is pouring in for the Coppelia ice cream parlor: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State cafeteria in Havana only sells drinks in combo with bread

Outrage over food with cockroach at the Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale in the MLC store in Havana

Ice cream served in ashtrays is sold at a state-run shop in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of turkey taco filling due to salmonella risk

Cuban reports irregularities in dollar stores: They overcharged me for products

Violations and consumer deception four months after the reopening of La Minerva in Villa Clara

Complaints about the prohibition on withdrawing dollars deposited in Cuban banks

Reports of manipulation and hygiene issues in the liquid milk sold in Sancti Spíritus

Things about Cuba: He bought a refrigerator for 7,995 CUP, and after nine days, it stopped working

A can of tuna cut in half: "This is how the Cuban people are robbed."

Bugs found in a Camagüey cheese sold in Santa Clara for 20 pesos per pound

Executives of the Cuban store chain TRD respond to complaints about the foul odor in La Copa

From Cuba: "The consumer assistance system is a mockery."

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Scams and consumer deception in tourism and gastronomy entities in Villa Clara

Owner of a supermarket in Florida accused of selling spoiled fish

Cuban TV criticizes the services of state-owned companies: "It is about putting an end to the mistreatment that seems to have become the norm for us."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food shortages and neglect in a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA, and Marabú

Cockroaches roam the shelves of a store in Santiago de Cuba

TRD Caribe encourages Cuban consumers to complain... and no one writes back

Purse guards and tickets for shopping: How long will the distrust towards the Cuban consumer last?

Viazul charges 51 CUC for a trip from Havana to Santiago... without air conditioning and with cockroaches

In Santiago de Cuba, they are selling olive oil that is about to expire, with a discount of less than 30%

"Cubans have grown accustomed to being treated poorly," says a government journalist

47 'refreshment' establishments closed in Ciego de Ávila due to embezzlement, illegal hiring, and poor quality

Cuban journalist reports having waited over two hours at a Metropolitano Bank

They sell defective parts for Haier brand televisions in Santiago de Cuba

Disrespect and mistreatment of Cuban consumers also come at a cost in foreign currency

Composer Osmani Espinosa denounces mistreatment at a store in Havana: “How much longer will we endure the abuse?”

Find 23 worms in a pound of cheese sold in Santa Clara

Luis Silva lashes out at state establishments and criticizes "the crackdown on individuals."

They sell thawed picadillo in broken packages at the Carlos III shopping center in Havana

Cockroaches on the counter of a food store in Cuba

The outrageous prices at La Gran Piedra store in Santiago de Cuba

Sale of broken or expired products in stores in Cuba

"Oh, sir, don't take a bath today": Cuban recounts how he was mistreated in a store in Havana when trying to buy two soaps

Double standards in Cuba: Fines for street vendors and a blind eye towards state sellers

Cuban reports the presence of "metal particles" in the sugar they receive from the ration booklet