Consumer protection

A law goes into effect in Florida that changes how you are charged in restaurants

Cockroach infestation reported at Harris Brothers store in Havana

Trump removes climate restrictions in an attempt to lower food prices

Costco recalls thousands of electric kettles due to the risk of severe burns

Florida Power & Light warns about an increase in fraudulent calls generated with AI to scam its customers

Cuban Ministry of Communications calls for a workshop on citizen attention and quality: Will they know what that is?

Fried potatoes sold in restaurants and supermarkets are being recalled due to possible salmonella contamination

Millions of thermoses are withdrawn from the market due to a defect that left three people with permanent blindness in the U.S.

Costco announces a change to its iconic $1.50 hot dog combo: What does it involve?

Social media scams result in $2.1 billion in losses in the U.S.: What can you do to protect yourself?

Costco is testing a new express payment method that takes less than 10 seconds

"Varied offerings" at the Guantánamo fair? The reality tells a different story

The U.S. urges passengers to dress "with respect" on airplanes: Is this a realistic plan?

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are used to mistreatment."

Commerce Minister acknowledges decline in services in Cuba: “Consumers are mistreated”

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does this measure entail?

Buy chicken at the MiniMax Caribe Sandino store in Santa Clara, and discover something shocking when you get home

Walmart recalls over 850,000 tumblers due to "serious risk of injury."

Costco withdraws more than a dozen products from the market: Find out which ones

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez exposes fraud involving a bottle of oil

Will automatic tipping disappear in restaurants in Florida? That's what a new bill aims to do

Official journalist shares their experience after visiting Coppelia: "The hollow ice cream is not a surprise."

“Banking Zone” sticker: New government strategy to promote the use of electronic payments in Baracoa

"All stale, greasy, defeated": Cuban expresses frustrations about the quality of food being sold in Havana

Announcer Laritza Camacho visits Coppelia ice cream shop: "If you thought it was bad, you can keep thinking that."

A Cuban online store is reported for selling unavailable appliances

A bar-restaurant in Santa Clara is fined for scams and overcharging customers

This is the sanitary paper sold in MLC in Cuba: poorly cut and made into scraps

Electric Company will suspend cash payments at its offices in Havana

YouTuber reports on scarcity and animal mistreatment at the 26 Zoo

CUPET fails to restore gas service in Havana

ETECSA will credit 25 pesos to Propia phone cards

Report of tomato sauce flavored with pumpkin being sold in Villa Clara

ETECSA runs out of paper for phone bills

They warn of a "scam" in MLC stores

They denounce the sale of spoiled croquettes at the state fish market: "They are killing us and not paying us."

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Coppelia ice cream shop is being criticized: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer in a store in Bayamo

State cafeteria in Havana only sells drinks in combo with bread

Outrage over food with cockroach at the Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale in the MLC store in Havana

Ice cream served in ashtrays is sold at a state-run shop in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of turkey ground meat due to salmonella risk

Cuban woman reports irregularities in dollar stores: I was charged for extra products

Violations and consumer deception four months after the reopening of La Minerva in Villa Clara

Complaints about the prohibition on withdrawing dollars deposited in Cuban banks

Reports of manipulation and hygiene issues in the liquid milk sold in Sancti Spíritus

Things about Cuba: He bought a refrigerator for 7,995 CUP, and after nine days it stopped working

A can of tuna cut in half: "This is how the Cuban people are robbed."

Bugs found in a Camagüey cheese sold in Santa Clara for 20 pesos per pound

Executives from the Cuban store chain TRD respond to the foul odor in La Copa

From Cuba: "The consumer care system is a mockery."

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Scams and deceptions against consumers in the tourism and gastronomy sectors of Villa Clara

Owner of a supermarket in Florida accused of selling rotten fish

Cuban TV criticizes the services of state-run companies: "It's about putting an end to the mistreatment that we seem to have gotten used to."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food scarcity and neglect at a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA, and Marabú