Consumer protection

Millions of thermoses are pulled from the market due to a defect that left three people permanently blind in the U.S.

Costco announces a change to its iconic $1.50 hot dog combo: What does it entail?

Social media scams result in $2.1 billion losses in the U.S.: What can you do to protect yourself?

Costco is testing a new express payment method that takes less than 10 seconds

“Varied offerings” at the Guantánamo fair? The reality tells a different story

The U.S. asks passengers to dress "respectfully" on planes: Is this a realistic plan?

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are accustomed to mistreatment."

Minister of Commerce acknowledges decline in services in Cuba: "Consumers are mistreated."

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does the measure entail?

Buy chicken at the MiniMax Caribe Sandino store in Santa Clara, and discover something shocking when you get home

Walmart recalls over 850,000 thermoses due to "serious risk of injury."

Costco recalls more than a dozen products: Find out which ones

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez denounces scam with bottle of oil

Will automatic tipping disappear in Florida restaurants? That is the aim of a new bill

Official journalist shares experience after visiting Coppelia: "The hollow ice cream is not new"

Sticker "Banking Zone": New government strategy to promote the use of electronic payments in Baracoa

"All stale, greasy, defeated": Cuban vents about the quality of food sold in Havana

Announcer Laritza Camacho visits Coppelia ice cream parlor: "If you thought it was bad, you can keep thinking that."

A Cuban online store is denounced for selling unavailable appliances

Bar-restaurant in Santa Clara fined for scamming and overcharging customers

This is how the toilet paper sold in MLC in Cuba is: poorly cut and made with scraps

The Electric Company will suspend cash payments at its offices in Havana

YouTuber denounces shortage and animal mistreatment at Zoo 26

CUPET is unable to restore the gas service in Havana

ETECSA will credit 25 pesos to its own phone cards

They report the sale of tomato sauce flavored with pumpkin in Villa Clara

ETECSA runs out of paper for phone bills

Warnings of "fraud" in MLC stores

Sale of spoiled croquettes reported at state fish market: "They kill us and don’t pay us"

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Coppelia ice cream parlor is receiving a lot of criticism: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State cafeteria in Havana only sells drinks in combo with bread

Outrage over food with cockroach at Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale at the MLC store in Havana

Ice cream served in ashtrays is sold at a state-run business in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of turkey breast mix at risk of salmonella

Cuban woman reports irregularities in dollar stores: They overcharged me for products

Violations and deception against consumers four months after the reopening of La Minerva in Villa Clara

Complaints about the prohibition on withdrawing dollars deposited in Cuban banks

Reports have been made regarding manipulation and hygiene issues in the liquid milk sold in Sancti Spíritus

Things in Cuba: He bought a refrigerator for 7,995 CUP, and nine days later it stopped working

A can of tuna split in half: "This is how they rob the Cuban people."

Bugs found in a Camagüey cheese sold in Santa Clara for 20 pesos per pound

Executives from the Cuban store chain TRD respond to the bad smell in La Copa

From Cuba: “The consumer service system is a mockery.”

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Frauds and deceit against consumers in tourism and gastronomy entities in Villa Clara

An owner of a supermarket in Florida is accused of selling spoiled fish

Cuban TV criticizes the services of state companies: "We must put an end to the mistreatment that we seem to have gotten used to."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food shortages and neglect at a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA, and Marabú

Cockroaches roam the shelves of a store in Santiago de Cuba

TRD Caribe encourages Cuban consumers to complain... and no one is responding to them

Bag holders and cards for shopping: how long will the distrust towards Cuban consumers last?

Viazul charges 51 CUC for a trip from Havana to Santiago... without air conditioning and with cockroaches

In Santiago de Cuba, they are selling olive oil that is about to expire, with a discount of less than 30%

"Cubans have become accustomed to being treated badly," says a government journalist

47 'refreshment' businesses closed in Ciego de Ávila due to embezzlement, illegal hiring, and poor quality