Consumer protection

Trump eliminates climate restrictions to try to lower food prices

Costco recalls thousands of electric kettles due to the risk of severe burns

Florida Power & Light warns about an increase in fraudulent calls generated by AI to scam its customers

Cuban Ministry of Communications calls for a workshop on citizen attention and quality: Will they know what that is?

Fried potato chips sold in restaurants and supermarkets recalled due to possible salmonella contamination

Millions of thermoses are recalled from the market due to a defect that left three people with permanent blindness in the U.S.

Costco announces a change to its iconic $1.50 hot dog combo: What does it involve?

Scams on social media result in losses of $2.1 billion in the U.S.: What can you do to protect yourself?

Costco is testing a new express payment method that takes less than 10 seconds

“Varied offerings” at the fair in Guantánamo? The reality tells a different story

The U.S. asks passengers to dress "respectfully" on airplanes: Is this a realistic plan?

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are used to mistreatment."

Minister of Commerce acknowledges deterioration of services in Cuba: "Consumers are mistreated."

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does this measure imply?

Buy chicken at MiniMax Caribe Sandino store in Santa Clara, and discover something outrageous when you get home

Walmart recalls over 850,000 tumblers due to "serious risk of injury."

Costco recalls more than a dozen products: Find out which ones

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez denounces scam involving a bottle of oil

Will automatic tipping in Florida restaurants disappear? That's what a new bill aims to do

A government journalist shares their experience after visiting Coppelia: "The empty ice cream isn't a surprise."

Sticker "Banking Zone": New government strategy to promote the use of electronic payments in Baracoa

"All stale, spoiled, defeated": Cuban vents about the quality of food sold in Havana

Host Laritza Camacho visits Coppelia ice cream shop: "If you thought it was bad, you can keep thinking that."

A Cuban online store reported for selling unavailable appliances

Bar-restaurant in Santa Clara fined for scams and overcharging customers

This is how the toilet paper sold in MLC in Cuba is: poorly cut and made into scraps

Electric Company will suspend cash payments at offices in Havana

YouTuber denounces animal scarcity and mistreatment at Zoo 26

CUPET is unable to restore gas service in Havana

ETECSA will credit 25 pesos to Propia phone cards

Reported sale of pumpkin-flavored tomato sauce in Villa Clara

ETECSA runs out of paper for phone bills

Warnings of "scams" in MLC stores

Allegations of selling spoiled croquettes at state fish market: "They are killing us and not paying us"

Chaos in milk sales in Sancti Spíritus affects the most vulnerable populations

Criticism is pouring in for Coppelia ice cream parlor: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State cafeteria in Havana only sells drinks in combo with bread

Outrage over food with cockroach at the Casa de la Cerveza in Havana

A cockroach is wandering among the ham for sale at the MLC store in Havana

They sell ice cream served in ashtrays at a state-owned store in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of ground turkey at risk of salmonella

Cuban woman reports irregularities in dollar stores: They charged me for extra products

Violations and deception against consumers four months after the reopening of La Minerva in Villa Clara

Complaints about the prohibition on withdrawing dollars deposited in Cuban banks

Reports of manipulation and hygiene issues in the liquid milk sold in Sancti Spíritus

Things from Cuba: He bought a refrigerator for 7,995 CUP, and after nine days it stopped working

A can of tuna cut in half: "This is how the Cuban people are robbed."

Bugs found in a Camagüey cheese sold in Santa Clara for 20 pesos per pound

Executives from the Cuban store chain TRD respond to complaints about the unpleasant odor in La Copa

From Cuba: "The customer service system is a mockery."

Cubans critique the "new Coppelia" just a month and a half after its reopening

Scams and deceptions against consumers in tourism and gastronomic entities in Villa Clara

Owner of a supermarket in Florida accused of selling spoiled fish

Cuban TV criticizes the services of state-owned companies: "It's about putting an end to that mistreatment to which we seem to have grown accustomed."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food shortages and lack of attention at a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA and Marabú

Cockroaches roam the shelves of a store in Santiago de Cuba

TRD Caribe encourages Cuban consumers to complain... and no one responds to them