Consumer protection

“Varied offerings” at the fair in Guantánamo? The reality tells a different story

The U.S. asks passengers to dress "respectfully" on airplanes: Is this a realistic plan?

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are used to mistreatment."

Minister of Commerce acknowledges the deterioration of services in Cuba: "Consumers are being mistreated."

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does this measure entail?

Buy chicken at the MiniMax Caribe Sandino store in Santa Clara, and discover something shocking when you get home

Walmart recalls over 850,000 tumblers due to "serious risk of injury."

Costco recalls more than a dozen products: Find out which ones

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez denounces fraud with a bottle of oil

Will automatic tipping in Florida restaurants disappear? That is the aim of a new bill

Official journalist shares their experience after visiting Coppelia: "The hollow ice cream is not a surprise."

Sticker "Banking Zone": New government strategy to promote the use of electronic payments in Baracoa

"All rancid, greasy, defeated": Cuban vents about the quality of food sold in Havana

Host Laritza Camacho visits Coppelia ice cream shop: "If you thought it was bad, you can keep thinking that."

A Cuban online store is accused of selling unavailable appliances

Bar-restaurant in Santa Clara fined for scams and overcharging customers

This is the toilet paper sold in MLC in Cuba: poorly cut and made of scraps

The Electric Company will suspend cash payments at its offices in Havana

YouTuber denounces scarcity and animal mistreatment at the Zoo of 26

CUPET fails to restore the gas service in Havana

ETECSA will credit 25 pesos to its Propia phone cards

Report of tomato sauce with pumpkin flavor being sold in Villa Clara

ETECSA runs out of paper for telephone bills

Alerts about "scam" in MLC stores

Report of sale of spoiled croquettes at state fish market: "They kill us and don’t pay us"

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Criticism falls on Coppelia ice cream parlor: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State cafeteria in Havana only sells drinks in a combo with bread

Outrage over food with cockroach at Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale in the MLC store in Havana

They sell ice cream served in ashtrays at a state-owned business in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of turkey ground meat at risk of salmonella

Cuban woman reports irregularities in dollar stores: They overcharged me for products

Violations and consumer deception four months after the reopening of La Minerva in Villa Clara

Complaints about the prohibition on withdrawing dollars deposited in Cuban banks

Problems of handling and hygiene in the liquid milk sold in Sancti Spíritus have been reported

Things in Cuba: He bought a refrigerator for 7,995 CUP and it stopped working after nine days

A can of tuna cut in half: "This is how the Cuban people are robbed."

Bugs found in a Camaguey cheese sold in Santa Clara for 20 pesos a pound

Executives from the Cuban store chain TRD respond to the foul odor in La Copa

From Cuba: "The consumer service system is a joke."

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Fraud and Deceptions against Consumers in Tourism and Gastronomy Entities of Villa Clara

Owner of a supermarket in Florida accused of selling rotten fish

Cuban TV criticizes the services of state-owned companies: "We must put an end to this mistreatment that seems to have become our norm."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food scarcity and neglect at a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA, and Marabú

Cockroaches are wandering around the shelves of a store in Santiago de Cuba

TRD Caribe encourages Cuban consumers to complain... and no one writes back to them

Handbag guards and cards for shopping: How long will the distrust towards the Cuban consumer last?

Viazul charges 51 CUC for a trip from Havana to Santiago... without air conditioning and with cockroaches

In Santiago de Cuba, they are selling olive oil that is about to expire, with a discount of less than 30%

"Cubans have become accustomed to being mistreated," says a government-aligned journalist

47 'refreshment' establishments closed in Ciego de Ávila due to embezzlement, illegal hiring, and poor quality

Cuban journalist reports waiting more than two hours at a Banco Metropolitano

They sell defective parts for Haier brand televisions in Santiago de Cuba

The disrespect and mistreatment of Cuban consumers also come at a price in foreign currency

Composer Osmani Espinosa denounces mistreatment at a store in Havana: “How much longer will we tolerate abuse?”