Consumer protection

Costco is testing a new express payment method that takes less than 10 seconds

"Varied offer" at the Guantánamo fair? The reality tells a different story

The U.S. asks passengers to dress "with respect" on airplanes: Is this a realistic plan?

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are accustomed to mistreatment."

Trade Minister acknowledges deterioration of services in Cuba: "Consumers are mistreated"

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does this measure imply?

Buy chicken at the MiniMax Caribe Sandino store in Santa Clara, and discover something shocking when you get home

Walmart recalls over 850,000 thermoses due to "serious risk of injury."

Costco withdraws more than a dozen products from the market: Find out which ones they are

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez denounces fraud involving a bottle of oil

Will automatic tipping disappear in Florida restaurants? That's what a new bill aims to achieve

Official journalist shares her experience after visiting Coppelia: "The hollow ice cream is nothing new."

Sticker "Banking Zone": New government strategy to promote the use of electronic payments in Baracoa

"All stale, rotten, stale": Cuban vents about the quality of food sold in Havana

Host Laritza Camacho visits Coppelia ice cream parlor: "If you thought it was bad, you can keep thinking that."

A Cuban online store is being denounced for selling appliances that are not available

Bar-restaurant in Santa Clara fined for scams and overcharging customers

This is the toilet paper sold in MLC in Cuba: poorly cut and made of scraps

The Electric Company will suspend cash payments at its offices in Havana

YouTuber denounces scarcity and animal mistreatment at the Zoo of 26

CUPET is unable to restore gas service in Havana

ETECSA will credit 25 pesos to its Propia phone cards

They report the sale of pumpkin-flavored tomato sauce in Villa Clara

ETECSA runs out of paper for phone bills

Warning of "scam" in MLC stores

Report of the sale of spoiled croquettes at a state fish market: "They are killing us and not paying us."

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Coppelia ice cream parlor is under fire: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State-run café in Havana only sells drinks in combo with bread

Outrage over food with cockroach at the Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale in the MLC store in Havana

Ice cream served in ashtrays for sale at a state-run shop in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of turkey ground meat at risk of salmonella

Cubana reports irregularities in dollar stores: I was charged extra for products

Violations and deception of consumers four months after the reopening of La Minerva in Villa Clara

Complaints about the prohibition on withdrawing dollars deposited in Cuban banks

Reports of manipulation and hygiene problems in the liquid milk sold in Sancti Spíritus

Things in Cuba: He bought a refrigerator for 7,995 CUP and it stopped working nine days later

A can of tuna split in half: "This is how the Cuban people are robbed."

Bugs found in a Camagüeyan cheese sold in Santa Clara for 20 pesos a pound

Executives from the Cuban store chain TRD respond to the foul smell in La Copa

From Cuba: "The consumer care system is a mockery."

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Scams and frauds against consumers in tourism and gastronomy entities in Villa Clara

The owner of a supermarket in Florida is accused of selling rotten fish

Cuban TV criticizes the services of state-owned companies: "It is about putting an end to that mistreatment to which we seem to have become accustomed."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food shortage and neglect at a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA, and Marabú

Cockroaches stroll along the shelves of a store in Santiago de Cuba

TRD Caribe encourages Cuban consumers to complain... and no one writes back to them

Bag keepers and cards for shopping: how much longer will the distrust towards the Cuban consumer last?

Viazul charges 51 CUC for a trip from Havana to Santiago... without air conditioning and with cockroaches

In Santiago de Cuba, they are selling olive oil that is about to expire, with less than a 30% discount

"Cubans have become accustomed to being mistreated," says a pro-government journalist

47 'refreshment' establishments closed in Ciego de Ávila for embezzlement, illegal hiring, and poor quality

Cuban journalist reports having waited over two hours at a Banco Metropolitano

They sell defective parts for Haier brand televisions in Santiago de Cuba

Disrespect and mistreatment of Cuban consumers also comes at a cost in foreign currency