Consumer protection

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are accustomed to mistreatment."

Commerce Minister acknowledges deterioration of services in Cuba: "Consumers are mistreated"

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does this measure imply?

Buy chicken at MiniMax Caribe Sandino store in Santa Clara, and discover something shocking when you get home

Walmart recalls over 850,000 water bottles due to "serious risk of injury."

Costco recalls more than a dozen products: Find out what they are

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez exposes scam involving bottle of oil

Will automatic tipping at restaurants in Florida disappear? That's what a new bill aims to do

Official journalist shares her experience after visiting Coppelia: "The hollow ice cream is not a new thing."

Sticker "Banking Zone": New strategy from the government to promote the use of electronic payments in Baracoa

"Everything is stale, poor, and defeated": A Cuban expresses his frustrations about the quality of food sold in Havana

Host Laritza Camacho visits Coppelia ice cream parlor: "If you thought it was bad, you can keep thinking that."

A Cuban online store is accused of selling unavailable appliances

Bar-restaurant in Santa Clara fined for scams and overpricing customers

This is what the toilet paper sold in MLC in Cuba is like: poorly cut and made of scraps

The Electric Company will suspend cash payments at its offices in Havana

YouTuber denounces animal scarcity and mistreatment at Zoo 26

CUPET fails to restore gas service in Havana

ETECSA will credit 25 pesos to Propia phone cards

They report the sale of tomato sauce flavored with pumpkin in Villa Clara

ETECSA runs out of paper for phone bills

Warning of a "scam" in MLC stores

Sale of spoiled croquettes reported at state fish market: "They kill us and don't pay us"

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Coppelia ice cream parlor faces criticism: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State cafeteria in Havana only sells drinks in combo with bread

Outrage over food with cockroach at the Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale in the MLC store in Havana

Ice cream is served in ashtrays at a state-run store in Santiago de Cuba

The U.S. issues health alert for over 200,000 pounds of ground turkey due to salmonella risk

Cuban woman reports irregularities in dollar stores: They overcharged me for products

Violations and deception against consumers four months after the reopening of La Minerva in Villa Clara

Complaints regarding the prohibition of withdrawing dollars deposited in Cuban banks

Problems with handling and hygiene in the liquid milk sold in Sancti Spíritus have been reported

Things about Cuba: He bought a refrigerator for 7,995 CUP and it stopped working after nine days

A can of tuna cut in half: "This is how the Cuban people are robbed."

Bugs found in a Camagüey cheese sold in Santa Clara for 20 pesos a pound

Executives from the Cuban store chain TRD respond to the bad smell in La Copa

From Cuba: "The consumer care system is a mockery."

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Frauds and scams against consumers in tourism and gastronomy entities in Villa Clara

Owner of a supermarket in Florida accused of selling rotten fish

Cuban TV criticizes the services of state-owned companies: "It is about putting an end to the mistreatment we've seemingly grown accustomed to."

Adventures and Misadventures of a Broken Refrigerator in Cuba

Cuban journalist denounces food shortages and neglect at a 5-star hotel in Villa Clara

3G or 4G; G-2, ETECSA and Marabú

Cockroaches are wandering around the shelves of a store in Santiago de Cuba

TRD Caribe encourages Cuban consumers to complain... and no one writes back to them

Bag holders and cards for shopping: how long will the distrust of Cuban consumers last?

Viazul charges 51 CUC for a trip from Havana to Santiago... without air conditioning and with cockroaches

In Santiago de Cuba, they are selling olive oil that is about to expire, with a discount of less than 30%

"Cubans have become accustomed to being treated poorly," says a state journalist

47 'refreshment' businesses in Ciego de Ávila closed due to embezzlement, illegal hiring, and poor quality

Cuban journalist claims she waited over two hours at a Metropolitano Bank

They sell defective parts for Haier brand televisions in Santiago de Cuba

Disrespect and mistreatment of Cuban consumers also come at a cost in foreign currency

Composer Osmani Espinosa denounces mistreatment at a store in Havana: “How long will we endure the abuse?”

Find 23 worms in a pound of cheese sold in Santa Clara

Luis Silva lashes out at state establishments and critiques "the fire against individuals."