Consumer protection

Ice Cream in an Ashtray: The New Image of the Collapse of Gastronomy in Cuba

A cart with a brain: Artificial intelligence helps shoppers in Miami-Dade supermarkets

A law comes into effect in Florida that changes how you are charged at restaurants

A cockroach infestation reported at the Harris Brothers store in Havana

Trump removes climate restrictions in an attempt to lower food prices

Costco recalls thousands of electric kettles due to burn risk

Florida Power & Light warns about an increase in fraudulent calls generated by AI to scam its customers

Cuban Ministry of Communications calls for a workshop on citizen attention and quality: Will they know what that is?

Fried potatoes sold in restaurants and supermarkets are being recalled due to possible salmonella contamination

Millions of thermoses are recalled from the market due to a defect that left three people permanently blind in the U.S.

Costco announces a change to its iconic $1.50 hot dog combo: What does it consist of?

Scams on social media result in $2.1 billion in losses in the U.S.: What can you do to protect yourself?

Costco is testing a new express payment method that takes less than 10 seconds

“Diverse offerings” at the Guantánamo fair? The reality tells a different story

The U.S. asks passengers to dress "with respect" on airplanes: Is this a realistic plan?

Former Vice President Otto Rivero denounces inefficiency at the MLC store in Havana: "We are accustomed to mistreatment."

Commerce Minister acknowledges deterioration of services in Cuba: "Consumers are mistreated."

The U.S. seeks to eliminate compensation for canceled or delayed flights: What does this measure entail?

Buy chicken at MiniMax Caribe Sandino store in Santa Clara, and discover something outrageous when you get home

Walmart recalls over 850,000 tumblers due to "serious risk of injury."

Costco recalls more than a dozen products: Find out which ones

Neither extra, nor virgin, nor olive: Cuban filmmaker Kiki Álvarez denounces scam involving bottle of oil

Will automatic tipping disappear in Florida restaurants? That's what a new bill intends to address

Official journalist shares their experience after visiting Coppelia: "The empty ice cream is not a novelty."

Sticker "Banked Zone": New government strategy to promote the use of electronic payments in Baracoa

"All rancid, stale, defeated": Cuban vents about the quality of food sold in Havana

Announcer Laritza Camacho visits Coppelia ice cream parlor: "If you thought it was bad, you can keep thinking that."

A Cuban online store is reported for selling unavailable appliances

Bar-restaurant in Santa Clara fined for scams and overcharging customers

This is the sanitary paper sold in MLC in Cuba: poorly cut and made of scraps

The Electric Company will suspend cash payments at its offices in Havana

YouTuber reports on the scarcity and animal mistreatment at Zoo 26

CUPET fails to restore gas service in Havana

ETCISA will credit 25 pesos to Propia phone cards

They report the sale of tomato sauce with pumpkin flavor in Villa Clara

ETECSA runs out of paper for phone bills

Warnings of "scams" in MLC stores

Sale of spoiled croquettes reported at state fish market: "They kill us and do not pay us"

Chaos in milk sales in Sancti Spíritus affects the most vulnerable population

Coppelia ice cream parlor is facing a deluge of criticism: "Poor service, not to mention the shady dealings they have."

Mockery and criticism on social media regarding the official account of good service to a customer at a store in Bayamo

State café in Havana only sells drinks in combo with bread

Outrage over food with cockroach at the Casa de la Cerveza in Havana

A cockroach strolls among the ham for sale in the MLC store in Havana

Ice cream served in ashtrays is sold at a state-run shop in Santiago de Cuba

The U.S. issues health alert over more than 200,000 pounds of turkey ground meat at risk of salmonella

Cuban woman reports irregularities in dollar stores: They charged me for extra products

Violations and deception of consumers four months after the reopening of La Minerva in Villa Clara

Complaints about the ban on withdrawing dollars deposited in Cuban banks

Issues of handling and hygiene in the liquid milk sold in Sancti Spíritus are being reported

Things in Cuba: He bought a refrigerator for 7,995 CUP and it stopped working after nine days

A can of tuna cut in half: "This is how they rob the Cuban people."

Bugs found in a Camagüey cheese sold in Santa Clara for 20 pesos per pound

Executives from the Cuban store chain TRD respond to complaints about the bad odor in La Copa

From Cuba: "The consumer service system is a joke."

Cubans criticize the "new Coppelia" just a month and a half after its reopening

Scams and deceptions against consumers in tourism and gastronomy entities in Villa Clara

A grocery store owner in Florida is accused of selling rotten fish

Cuban TV criticizes the services of state-owned companies: "It is about dismantling the mistreatment to which we seem to have become accustomed."

Adventures and Misadventures of a Broken Refrigerator in Cuba