A Cuban woman recounts what happened at Miami airport on her way to reunite with her parents in Punta Cana: "They even called the police on us."

A young Cuban faced cancellations and protests at Miami airport during her trip to Punta Cana to reunite with her family after three years. The situation involved police presence and long waits, but she eventually reached her destination, where she was reunited with her parents and sister.

Cuban from MiamiPhoto © TikTok / @rachedance_melo

A young Cuban woman experienced a true odyssey at Miami International Airport as she prepared to fly to Punta Cana to reunite with her parents, whom she had not seen in over three years. What was supposed to be a special trip turned into a long wait, with cancellations, protests, and even police presence.

Through a video posted on TikTok on her account @rachedance_melo, the young woman—clearly tired and frustrated—described what happened: "We’ve been at Miami International Airport since 10 AM, heading to Punta Cana, and our flight was first canceled to 5 PM. Then they told us about the plane, the engines... well, just look at everyone lying on the floor and protesting," she said while showing people sitting on the ground, others arguing with staff, and a long line to get the food that was eventually offered as compensation.

"They even called the police, and now they brought food because people are extremely hungry and a tremendous amount of money is being spent," she added. The young woman explained that her parents and sister, who were coming from Cuba, were already at the hotel in Punta Cana, while she remained stranded at the airport.

The post went viral, and comments flooded in. Some empathized with their story: “I had a similar experience; we were canceled three times and arrived at 11 PM with two kids and no food,” shared one follower. “If that happens in Cuba, they won't even give you water, and no one protests,” wrote another, while several agreed that flying with agencies can be risky: “It’s always like this with charters. I won't travel with them again,” said one. “Travel with reputable airlines, not those charters sold through agencies,” recommended another.

Some tried to add humor to the situation: “Punta Cana is like going to Santiago de Cuba, but with food,” one user joked with a laugh. “Just imagine, people skip breakfast to rush to the hotel buffet,” wrote another.

Fortunately, the story had a happy ending: the young woman finally managed to board another flight and arrived in the Dominican Republic, where she reunited with her parents and sister after more than three years without hugs. Since then, she has shared some images enjoying the sun, the beach, and the company of her family in Punta Cana, putting the unpleasant experience in Miami behind her.

Frequently Asked Questions about the Experience at Miami Airport and Travel from the U.S. to Cuba

What problems did the young Cuban face at the Miami airport?

The young woman experienced flight cancellations, protests, and police presence. Her flight to Punta Cana was canceled several times, resulting in long waits and discussions with airport staff. Food was also offered as compensation due to the extended waiting time.

What is the current situation at Miami International Airport?

According to various testimonies shared on social media, Miami International Airport is facing criticism for its poor conditions and services. Issues with hygiene, malfunctioning escalators, and inadequate customer service have been reported, causing outrage among users.

What recommendations have been given to avoid problems when traveling from the U.S. to Cuba?

To minimize issues, it is recommended to fly with reputable airlines and avoid charter flights, as the latter may be more prone to cancellations and delays. Additionally, it is advisable to be prepared for potential additional screenings at airports due to the political situation between the two countries.

Why did the young woman decide to share her experience on TikTok?

The young woman wanted to highlight the difficulties she faced during her journey and share her frustration with other users, many of whom related to her experience. Her story on TikTok went viral, reflecting the resonance of her tale among other travelers.

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Izabela Pecherska

Editor at CiberCuba. Graduated in Journalism from the Rey Juan Carlos University of Madrid, Spain. Editor at El Mundo and PlayGround.