Mario Dueñas, an expert in the Grandchildren's Law, explained this Monday, in his weekly program on CiberCuba, what the most common mistakes are that lead to denials of applications under the Grandchildren's Law. In his view, there are two recurring issues: one is the lack of legibility of the documents submitted, and the other is that when sending the photo with the ID card in hand, the image focuses on the person's face rather than on the identification document.
"Previously, it was the case that the photo on the ID, for example, was not legible. In other words, the documents being uploaded are not legible; those are the mistakes that are most often made."
"Previously, it was necessary to take a photo holding the ID card. Well, that is still the case now. You need to position your hand a little further forward with the ID card and focus on the card, not the person's face, so that it is readable because that is what they are asking for. You must write the names correctly. You must strictly adhere to what the guide states," he added in statements to this platform.
In Dueñas' opinion, these kinds of failures are not as common in the Law of Democratic Memory, but they do occur in other consular procedures such as document legalization. "You also have to request documents at the Spanish Consulate in Havana, and there are times when you wait a month or more for a response, only to have them sent back because you didn’t put in a semicolon, just as they wanted," he said.
"There is someone who took the trouble to check that I didn't put a semicolon, that what I used is a comma, or if I missed some silly detail. Well, inexplicably, they exist. After waiting over a month. The most common issue is that the document you submitted with the photo is not legible, or if you wrote an extra digit in the ID number, or things like that which are inexplicable."
To detect that type of failure, they are indeed efficient at the Consulate, "but if I want you to help me schedule an appointment to legalize this document, since the person in Spain who needs it is desperate, there is time to review those trivialities, but there is no time to set up another window for that person to legalize it and receive their documents."
In this Monday's program, Dueña focused primarily on the announcement from the Consulate of Havana, which officially published last Thursday that the new appointment system has begun. The million-dollar question is what individuals who submitted their pdf through the old system and did not receive an acknowledgment should do.
In theory, the Consulate of Havana says they will receive it, but there are thousands of Cubans who fear that the deadline will close and they will not receive an acknowledgment of receipt. Many are even considering re-registering under the new system, always with the fear that a second registration will invalidate the first, which is why this was the most frequently asked question throughout the program
Mario Dueñas also highlighted that there is currently a petition for signatures on change.org for the Grandchildren's Law, which expires in October, to be extended for another year, but so far it has collected very few signatures. (You can sign by clicking here).
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