They checked the ID to avoid mistakes, yet they still issued the diploma incorrectly at the University of Camagüey

Five years of studies and they can't even properly write the name in the title?Photo © Facebook/José Luis Tan Estrada

After five years of study, a graduate from the University of Camagüey received their diploma with an extra letter in their name, despite the institution having previously reviewed their identity card to avoid such an error.

The case was reported this Saturday on Facebook by journalist José Luis Tan Estrada, who shared the testimony of the young man's mother with the hashtag #TanteandoCuba.

Facebook capture/José L. Tan Estrada

According to the mother, two months before the graduation ceremony, the university requested the student's identification card to verify that their name was spelled correctly on the diploma. However, the document arrived with an extra letter "a" on the day of the presentation.

In August, during the enrollment process, the family went to the General Secretariat of the University of Camagüey to request the title be reissued. There, an official identified as "Cane" was supposed to authorize the preparation of the new document.

Instead of ordering the reprint, the official would have suggested that an illustrator remove the excess lettering and add some ornamental element to disguise the modification.

The family rejected the proposal and insisted that, after five years of studies, they would not accept a title altered in such a way.

After insisting on speaking with the Rector, the official took the title and corrected the name with a pen. According to the testimony, he assured that a new document would be prepared later and that the family would be notified.

Until the time of the complaint, however, no one from the university had contacted them. This Friday, the mother returned to the institution in person to demand a response, but she did not find the rector or any staff who could handle the case. The explanation given was that several employees were on vacation.

The family now fears that the process of issuing the new diploma will be delayed until the next graduation, several months after the young man has completed his studies.

The case was summed up by Tan Estrada with a question that directly addresses the contradiction pointed out by the family: "How can a university request an identity card to avoid mistakes on a diploma and end up issuing it with one extra letter?"

The sloppiness in delivering official documents in Cuba is not occasional. The University of Ciego de Ávila delivered diplomas with errors in registration data to graduates of the 2024-2025 course, attributed to a "technical failure in the design system."

In December 2025, the University of Medical Sciences of Matanzas admitted faults in the preservation of ink on some issued diplomas and ordered their urgent reprint.

In October 2025, the young Cuban Ana Sofía Benítez Silvente, better known as Ana Bensi, began to gain recognition after denouncing in a viral video the error in the spelling of her name in the title, which prevented her from practicing her profession as a Higher Technician in Dental Prosthetics. After publishing the video, she received threats and was summoned by university authorities.

The pattern that repeats in all these cases is the same: a lack of quality control in the preparation of official academic documents, delays in corrections, and pressure on those affected not to make the situation public.

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CiberCuba Editorial Team

A team of journalists committed to reporting on Cuban current affairs and topics of global interest. At CiberCuba, we work to deliver truthful news and critical analysis.