Supermarket23, the online supermarket platform that sells products to Cuba with payments from abroad, posted a message on the main banner of its website to inform users that it is working to reinstate the sale of liquefied gas following the high demand recorded in recent days.
The main text of the notice states: "Due to the high demand, we are reorganizing logistics to resume gas sales as soon as possible."
The secondary message adds: «There is sufficient availability. We are making the necessary adjustments to ensure quality and stability in deliveries.»
The announcement comes after Supermarket23 ran out of liquefied gas cartridges this weekend, just hours after placing them on sale last Thursday for 29 dollars per 10 kg cylinder.
The depletion of stock triggered an intense discussion on Cuban social networks, with theories ranging from a political order from the regime to withdraw the product to hoarding by resellers.
"Did they sell them all or did they order them to be taken down?" asked a user on Facebook. Another commented: "Now check social media, the resellers have them all. Good luck with that."
In the informal market, the same small cartridges were offered for 45,000 Cuban pesos, well above the approximately 15,660 pesos that equal the price of 29 dollars at the informal exchange rate.
Katapulk, another similar platform also sold the product for 29 dollars, provided that the buyer returned an empty cylinder in good condition.
The gas sold by these platforms is imported from the United States by private Cuban small and medium-sized enterprises under licenses from the U.S. government, as part of the accelerated dollarization of essential services in Cuba.
This episode is set against a chronic crisis of state liquefied gas supply: out of 1.7 million liquefied gas customers in Cuba, more than 50% could not make a purchase during the distributions of April 2026.
In January of this year, the tanker Emilia returned empty from Jamaica due to the Cuban government's inability to make payments, and more than 109,000 households in Matanzas have been without regular supply since October 2024.
In July 2025, Cuba halted the sale of liquefied gas nationwide while waiting for the next ship, and prior to that, it kept a gas vessel anchored for nearly four months unable to unload due to lack of payment.
The price of $29 per bullet is unattainable for most Cuban workers and retirees who are paid in national currency, highlighting the growing gap between those receiving remittances from abroad and the rest of the population.
With its new message, Supermarket23 aims to calm its users' anxiety and assures that the service will be restored "as soon as possible," although it does not specify a concrete date for the resumption of sales.
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