The owner of Kevin CG Joyería in Cienfuegos, Keven CG Cardoso Gómez, publicly reported that his business was robbed and requested assistance in locating the criminals.
The Cuban jeweler explained in a video on Facebook that he received a morning phone call on Sunday from a neighbor who informed him that the gate of his business was broken and the doors were open. Upon arriving at the site, there was no gold left.
"I was robbed at the jewelry store (...) And for what they took, they knew exactly what they were doing," recounted the visibly affected owner, as this was a direct blow to years of hard work and personal sacrifice.
The thieves acted with precision: they emptied all the repair drawers, took customer orders, items under maintenance, new merchandise, and anything that might hold value.
"All the repair drawers, everything that was on the work table, everything that had value," stated Cardoso Gómez.
To enter the establishment, they destroyed a metal gate and the locking mechanism of the main door. They must have used a lot of force and probably made noise while breaking the door, but apparently, no one noticed anything.
The robbery not only affected the business owner but also his customers, whose items had been left for repair or maintenance.
In light of this, Cardoso Gómez publicly took responsibility: "I will respond to the clients for each of the repairs that were carried out with the entirety of the money."
In his report, the jeweler emphasized the human cost behind the business impacted by the theft.
"Here, it's not just my sacrifice; it's the sacrifice of not spending time with my daughter or my family." He described sleepless nights, constant work, and giving up trips and family moments to grow the business.
He directed a message to those responsible: "If you, as a criminal, are listening to me, believe me, life will make you pay." And he warned: "This is not going to end here; you will have to tread very carefully."
In a second message posted on his profile, Cardoso Gómez offered a reward for truthful and verifiable information about those responsible, promising discretion.
"Even bandits have enemies. This is not about creating unnecessary problems, but about finding a real solution," he wrote.
The case in Cienfuegos adds to a series of thefts at private businesses in Cuba that their owners have reported on social media due to the lack of effective institutional responses.
In April, the owner of NaEs Clóset in Santa Martha, Matanzas, reported the theft of her business under similar circumstances.
In December 2025, a café in Marianao was robbed while its owners were at the hospital with their sick child, and in March 2025 the business of a manicurist in Havana was looted, leaving her with none of her products.
The private businesses in Cuba operate in a highly vulnerable environment, characterized by shortages, power outages, and increasing insecurity, which makes them frequent targets for crime, with authorities providing no visible solutions.
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