A resident of the city of Santa Clara reported this Saturday that half of her block has been without electricity for over 24 hours due to a fallen power line in the public street, with the Villa Clara Electric Company having not responded despite repeated calls.
The affected individual, identified as Elaine Guimarais, published the complaint on her Facebook profile and specified that the issue affects residents at the intersection of Carmen Gutiérrez, Julio Jover, and Berenguer streets.
"The Villa Clara Electric Company has been called more than once. In addition to not having service in the minimal time allocated by decision-makers, there is the TREMENDOUS RISK that the exposed cable poses to all living beings," he wrote.
The concern was also evident in the comments. A neighbor warned about the potential consequences of the cable being energized and coming into contact with water. Another advised the complainant to stay away from the wire and alerted them to the risk of a tragedy occurring.
In the alley of Los Ángeles and Alemán, other fallen cables from Wednesday remained unattended. According to testimonies, when neighbors inquired at the Electric Company, they received a response that highlighted the service's limitations: "There is no truck and there are many breakdowns."
On Síndico Street, between Colón and Cuba, a transformer had been out of order since Friday, November 7, with no workers from the company having come to check on it, as stated in one of the comments.
Other residents described prolonged outages. A neighbor from circuit six reported more than 40 hours without electricity in the Villa Josefa neighborhood, while another claimed that 14 homes in circuit one experienced 15 days without power due to a fallen phase.
A third person explained that in their area the problem occurs every 15 to 20 days, with power outages and broken cables. "A good example of negligence and indifference towards the people," summarized another neighbor.
The lack of specialized vehicles, known as bucket trucks, essential for carrying out work at heights on electrical lines, is among the reasons cited by the company to justify the delays.
A similar situation occurred last September in La Zambrana, Camagüey, where neighbors were left with live wires on the ground for over 24 hours after a pole fell, while the Electric Company claimed they were unable to respond.
Breakdowns occur amid a deep crisis in the electric service. In early November, the provincial company from Villa Clara announced a new night rotation schedule that ensures only six hours of electricity every 10 days per block of circuits, without replacements when the supply fails during the assigned shift.
In July, a 12-story building in Santa Clara accumulated more than 112 consecutive hours without electricity or water, also without receiving a response from the authorities.
This Saturday, the Electric Union predicted disruptions close to 1,900 MW during peak demand hours, with the national electrical system barely able to meet one third of the country's needs.
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