Services

Díaz-Canel wants more digital procedures in a Cuba without electricity, with expensive internet and collapsed telecommunications

"I'm never going back to the Grand Hotel of Camagüey": Cuban woman denounces terrible service at the establishment

Seventy percent of the city of Cárdenas is without water due to an electrical failure at the well field

ETECSA informs about fiber optic cable cut and disruptions in Nauta

The government is tackling the water crisis in Havana with an "innovative" manual pumping system

Díaz-Canel calls for local solutions to problems that the government is unable to resolve in Guanabacoa

"Into what black hole has my neighborhood fallen?": Luyanó wakes up without water, electricity, telephone, or television

Not paying for electricity: UNE failures leave online banking out of service in Havana

A Cuban spends a day at the Neptuno Hotel and shares her experience: "I don't intend to argue about it with anyone."

A Cuban had to buy missing ambulance parts to transport his sick wife

Camagüey Pediatric Hospital addresses the incident involving the generators

"I felt like I had wasted 250 pesos": Cubans condemn the quality of the Coppelia in Sancti Spíritus

Two weeks later, Etecsa still hasn't found a ladder to fix a breakdown in Camagüey

"I had my electricity cut off for five pesos," a Cuban woman reports, noting that she had already paid the bill

A year after the price hike, Etecsa collects millions while Cubans continue to experience increasingly poor connectivity

And what about the dollars for improvements? Cuban questions Etecsa about poor service in Madruga

Florida Power & Light warns about an increase in fraudulent calls generated by AI to scam its customers

ETECSA service "nominated for a prestigious international award": Really?

Bruno Rodríguez says that Cuba "is not an ineffective state," while everyday reality contradicts the official narrative

A couple of Cuban influencers takes on MSC Cruises: "This is not over yet."

The worst hotel in Cuba: Cubana tears apart a famous hotel in Varadero, and her review goes viral

State laundry in Cárdenas dries hotel sheets from Varadero in the sun

Immigration collapses in the U.S. following the Trump administration's policy

CBS closes its historic radio station after nearly a century on the air

Bad inflation data in January

Cuban regime reduces medical services: "Surgeries require a lot of electricity"

Cuban government confirms upcoming public holidays

Announcement of the start of construction for the crematorium in Sancti Spíritus after years of delays

Electric and with free service: new funeral vehicles begin operation in Havana

Another coffin falls from a hearse in Cuba: the funeral collapse leaves corpses in the street

"Unforeseen electrical failure leaves six municipalities in Havana without water."

Florida approves the largest increase in electric rates in FPL's history and could end up in court

The Tulipán train station in Havana reopens after months of being closed for repairs

A breakdown leaves five municipalities in Havana without manufactured gas service

Devastating impact of Hurricane Melissa in Songo La Maya: collapse of homes, bridges, and power lines

Relatives report delays in funeral services in Santiago de Cuba since before the cyclone

Latinos were key to sustaining the U.S. economy during and after the pandemic

"The latest that the ship brought": Cuban denounces deplorable conditions at the Barceló Solymar hotel in Varadero

Granada announces changes to the Cuban doctors program following pressure from the U.S.

Rail transportation in parts of eastern Cuba has been suspended due to heavy rains

A new loading service is launched for national trains

Cuban finds a cockroach in the dessert of a famous restaurant in Havana

Commerce Minister acknowledges deterioration of services in Cuba: "Consumers are mistreated"

How much does a couple of Cubans earn in a week in the U.S.? The figure is revealed and it's surprising: "It wasn't the best week."

Hialeah approves measure that reduces water and sewer bills

Spanish tourists after staying at a hotel in Varadero: "There were cockroaches on the buffet table."

They are fed up! Residents of Centro Habana take to Calle Reina after several days without water

Cuban woman reports a terrible experience at a state restaurant in Havana

Russian tourists no longer want to travel to Cuba: Here are some reasons

Neighbors in Coliseo, Matanzas, remain without coverage: six years waiting for assigned phones

Historic barber shop in Miami-Dade closes its doors after 65 years

ETECSA updates the status of landline phone service in Pinar del Río following disruptions affecting over 60,000 customers

Two months waiting for a certificate: Blackouts and institutional inertia hinder processes in Matanzas

Government puts public spaces on Havana's Malecón up for bid: Opportunity or hollow lifeline?

Total blackout in Baracoa: "We can't take it anymore, hand over the country"

Water supply collapsed in Matanzas: from 16 to just two hours of pumping

ETECSA reports service outages across the country

Gas service in the Playa-Marianao network has been restored following a breakdown during the ongoing energy crisis

Pipe rupture leaves two municipalities in Havana without gas

Trump threatens with 100% tariffs on foreign films and shakes up the global film industry