"I lost everything": The desperate cry of a mother of three children after a fire in Santiago de Cuba



Firefighters at the scene of the firePhoto © Facebook / MIPYME Santiago de Cuba / Anonymous Participant

The plight of a mother from Santiago brings a human face to a crisis that can no longer be measured by statistics.

Arlenis López, a resident of Santiago de Cuba, publicly reported that she lost all her belongings after a fire that occurred on Tuesday morning in El Alto de la Ceiba, on the Flor de Lis estate.

In a message posted in the group Facebook "MIPYME Santiago de Cuba", she expressed her distress: "I am the mother of three children, I lost everything in a fire… The flames destroyed clothing, footwear, school backpacks, books, and all household goods."

Arlenis explained that she is the mother of three young children: a 12-year-old girl, an 11-year-old boy, and a 5-year-old girl.

Capture from Facebook / MIPYME Santiago de Cuba / Anonymous Participant

After the incident, she sought assistance from various state agencies.

However, she asserts that the response was discouraging: they informed her that "there are no resources" and that the only thing they could offer her was "some black tar roofing tiles" and a supposed future aid to rebuild her home, something she is certain will never materialize.

"I would like to know where I need to go to get an acceptable answer," he wrote, reflecting the uncertainty in which his family has been left.

A tragedy in the midst of darkness

Although the official causes of the fire have not been disclosed, the situation occurs within a particularly delicate context, where prolonged electrical outages are a part of daily life in Cuba.

The instability of the service forces many families to rely on candles, makeshift lamps, or any available alternative, significantly increasing the risk of domestic accidents.

This is compounded by the lack of gas and the difficulties of cooking with electricity due to power outages. In many households, people are forced to prepare food using firewood, charcoal, or other makeshift methods, often in cramped spaces or poorly constructed homes.

This combination of precariousness, flammable materials, and domestic overload creates a scenario conducive to fires that can engulf everything in a matter of minutes.

Losing everything in today's Cuba

When a family loses everything in a fire in the current economic context of the country, the tragedy does not end with the flames. Widespread shortages, inflation, and low wages make it impossible to replace furniture, appliances, clothing, or school supplies on their own.

For a mother with three young children, losing her home and basic necessities means starting over from scratch in a country where access to building materials is limited, expensive, and often controlled by the state itself.

Official aid promises often get delayed by bureaucratic processes, and the available resources are insufficient compared to the magnitude of the needs.

In this context, the fire that affected Arlenis López is not just an isolated incident, but a reflection of a broader reality: vulnerable homes, deteriorated infrastructures, and an energy crisis that exacerbates everyday risks.

Each prolonged blackout not only leaves millions of Cubans in the dark, but also exposes entire families to dangers that can result in irreparable losses.

As Arlenis awaits a concrete response, her case joins the list of families who, amid the economic crisis, face total devastation without effective state support mechanisms.

For many, rebuilding is not an immediate option but an impossible challenge.

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CiberCuba Editorial Team

A team of journalists committed to reporting on Cuban current affairs and topics of global interest. At CiberCuba, we work to deliver truthful news and critical analysis.