Customer service

"Does this only happen in Hialeah?": Cuban woman in the U.S. shares her experience buying Christmas decorations.

  • Entertainment

Cuban woman in Miami: "When I arrived in this country many years ago, there was no such thing as an embarrassing job."

  • Entertainment

Government unveils new digital platform for procedures in Cuba.

  • CiberCuba Editorial Team

Uber driver in Miami returns $4,000 to a customer who left it in her car.

  • CiberCuba Editorial Team

Another "exemplary trial" in Cuba: Prison and fines for employees and customers of the Havana Electric Company.

  • CiberCuba Writing Staff

A man has been arrested for burning a restaurant employee with coffee in Miami.

  • CiberCuba Editorial Team

Miami delivery driver doesn't receive tips, and this is what he does.

  • CiberCuba Editorial Team

Gogocera doesn’t dance for Cubans: "They are a bunch of braggarts."

  • Writing from CiberCuba

Cuban accuses Aerovaradero of delivering a motorcycle to the wrong person.

  • CiberCuba Editorial Team

Cuban man denounces discrimination at Palmares café in Ciego de Ávila: "They won't touch my money again."

  • CiberCuba Editorial Team

ETECSA reports disruptions in landline service in Havana due to a power outage.

  • CiberCuba Editorial Team

Cuban man reports discrimination at Havana restaurant: "It was as if I were an annoyance."

  • CiberCuba Editorial Team

Demand for explanations regarding the felling of a 50-year-old tree in Bayamo

  • CiberCuba Editorial Team

Threat to Burger King employee in Puerto Rico: "Put your hand down or I'll hit you in the face."

  • CiberCuba Editorial Team

Terrible service reported at the Pernik hotel in Holguín: "Over an hour for an order while the staff chatted."

  • CiberCuba Editorial Team

Cuban journalist: "ETECSA fixes one and leaves two out of service."

  • CiberCuba Editorial Team

ETECSA runs out of paper for phone bills.

  • CiberCuba Editorial Team

State online shopping platform TuEnvío generates "record number of complaints" in Matanzas.

  • CiberCuba Editorial Team

Criticism rains down on Coppelia ice cream parlor: "Poor service, not to mention the shady dealings they have."

  • CiberCuba Editorial Team

Mockery and criticism on social media regarding the official account of good customer service at a store in Bayamo.

  • CiberCuba Editorial Team

Cuban woman sues National Insurance Company for abandoning her mother after a stroke.

  • CiberCuba Editorial Team

Commission supervises Coppelia ice cream parlor following altercation between workers and customers.

  • CiberCuba Editorial Team

Cuba anticipates the arrival of over one million tourists this summer.

  • CiberCuba Editorial Team

Ulises Toirac: "If they sell hot sauce at Coppelia, they'll shut the place down!"

  • CiberCuba Editorial Team

Authorities and those involved offer their accounts of the fight at Coppelia.

  • CiberCuba Editorial Team

The Electric Company will not issue printed invoices to customers of electronic platforms.

  • CiberCuba Editorial Team

ETECSA in Ciego de Ávila has accumulated delays in the transfer of landlines since 2020.

  • CiberCuba Editorial Office

Unión Eléctrica faces criticism for giving "recognitions" to customers who pay for their services through Transfermóvil and ENZONA.

  • CiberCuba Editorial Team

Critiques of TuEnvío: “Service that arrives late, poorly, and with bad treatment”

  • CiberCuba Editorial Team

The Electric Union does not anticipate power outages for the second consecutive day in Cuba.

  • CiberCuba Editorial Team