ETECSA

ETECSA offices in HavanaPhoto © CiberCuba

Cuban Telecommunications Company S. A. (ETECSA) is a state-owned company of the Cuban government and is the only entity authorized to provide telecommunications services in Cuba. This exclusivity makes it a monopoly in telecommunications.

The company ETECSA faces ongoing criticism for the excessive prices of international calls, both incoming and outgoing from the country, as well as for Internet access. The hashtag #bajenlospreciosdeinternet is popular among Cuban social media users, as this reflects a continual demand from the Cuban population.

ETECSA warns about garbage burning that damages telecommunications as waste overflows in Havana

Pro-government journalist criticizes waste management in Havana

Granma Electric Company assures that they are working "with the collective wellbeing in mind."

Repression in Cuba intensifies with an increase in assaults on freedom of expression

Avalanche of complaints against ETECSA after announcing adjustments due to the energy crisis: "If the service was terrible before, now it will be non-existent."

Cuban erupts over poor connection and denounces lack of responses from ETECSA

Blackouts force ETECSA to cut services across Cuba

The University of Holguín has reportedly suspended classes until March due to a lack of electricity

ETECSA will charge up to 3 dollars per minute for roaming service calls

Cienfuegos and Jiguaní: They continue to distribute the 50 ambulances purchased from China

Could the internet connection in Cuba change after Maduro's downfall?

Outrage on social media over ETECSA's gift amidst the telecommunications crisis

Santiagueros protest against ETECSA: SIM cards sell out in record time after months of absence

The former student leader who remained silent in the face of ETECSA's price hike now resigns from the Council of State

ETECSA launches postpaid for Nauta Hogar: Now you can browse… and pay later

"They're going to drive us crazy": a citizen in Regla bursts out against arbitrary blackouts, lack of medications, and state neglect

Thieves give no respite to ETECSA: they steal cables and even poles in Matanzas

"Remember, everything will be fine in 2035": Cubans react after ETECSA's collapse due to a massive blackout

Almost half the country without signal: ETECSA collapses after massive blackout in Cuba

ETECSA reports on the interruption of telecommunications in some areas of Matanzas

Cuba's Artificial Intelligence Consortium is Born: AI in a Country Without Stable Electricity or Functional Internet?

Marrero to Silvio Rodríguez on his birthday: "May your committed song always be with us."

They use ETECSA vehicles as hearses and ambulances in Cuba

Neither prices nor censorship stop Cubans: Instagram usage surges within the island

Authorities dismantle a network in Guantánamo that used artificial intelligence to scam dollars in Cuba

Almost 24,000 telephone lines remain out of service in Santiago de Cuba following the passage of Hurricane Melissa

After a week of a total blackout, light returns to parts of Santiago de Cuba

Hurricane Melissa leaves a trail of destruction in Santiago de Cuba: Guamá, El Cobre, and Tercer Frente among the most affected

Santiago de Cuba remains almost disconnected: Only 3% of telecommunications services have been restored

The government assures that communication has been restored in the province of Granma

More than 40% of landline service is affected in eastern Cuba following the passage of Hurricane Melissa

Melissa leaves the eastern region of Cuba disconnected: More than 80% of the radio towers remain offline

Cuban Oriente cut off: Damage to ETECSA's network after Hurricane Melissa passed

ETECSA announces free communication channels for information about Hurricane Melissa

Cubans ask ETECSA to facilitate internet access in light of the threat posed by Hurricane Melissa

New culprit? ETECSA attributes connection issues to the "atmospheric duct."

ETECSA cuts internet service to Cuban Anna Sofía Benítez: "They asked for my phone to check it."

An electrical pole collapses in the heart of Santiago de Cuba, and the authorities are notably absent

Kenny Robert was asked for a top-up from Cuba, and he reacted: "I don't work at ETECSA!"

ETC has come under scrutiny: Employees report pressure to act as "cyberclarias."

ETECSA announces new interruptions in mobile and landline services

Mockery on social media over ETECSA's military exercise in Mayabeque

Díaz-Canel and Lis Cuesta are seen waiting for the concert by Silvio Rodríguez in Havana

Silvio Rodríguez will dedicate a concert at the University of Havana to the students who protested against ETECSA

Don't fall for it: a scam is circulating in Cuba promising 60 GB for free through "Cachita."

In Cuba, one does not survive; one "survives to death" in a country collapsing under multiple crises

Report of a blackout at the pediatric hospital in Bayamo amid a widespread blackout crisis in Cuba

Gacela driver returns lost wallet to Cuban woman in her own home

Marianao: Cable theft from ETECSA affects telephone service in hundreds of homes

ETECSA announces scheduled disruption in mobile phone service: Here is the reason

While in the U.S. they complain that in Cuba they ask for top-ups, a young woman on the island erupts because she is asked for balance: "It's outrageous."

The thefts at ETECSA radio bases in Santiago de Cuba continue

"‘Includes a visa!’: Social media erupts over the sale of ETECSA SIM cards for 25,000 pesos in Bayamo."

They are sabotaging ETECSA radio bases in Santiago de Cuba again and again: Impunity is denounced

Fuel stolen from ETECSA generator group in Holguín

Spectacular collision between two cars at the entrance of Havana

Now they realize! The official press "discovers" that ETECSA is a monopoly

"More cynical, impossible!" ETECSA raises the minimum recharge amount and infuriates Cubans

Cuban regime seizes illegal GSM equipment that interfered with the mobile network

ETECSA has collected over 24 million dollars following the price hike